Community Impact Coach

COMMUNITY SERVICES LEAGUE OF JACKSON COUNTY•Independence, MO

5d•$45,205 - $55,370•Hybrid

About The Position

The Community Impact Coach (CIC) provides for an ongoing program of activities designed to meet the interests and the physical, mental, and psychosocial well-being of the individuals that are residents of Colony Plaza Apartments and Hawthorne Place Apartments & Townhomes. The majority of the population served will be elderly (62 and older) or disabled. The CIC will also need to be connect residents to mental health supports. The CIC serves as a liaison between residents of Colony Plaza Apartments, Hawthorne, POAH’s Property Management and any community-based service providers who can assist residents with issues including and beyond affordable housing. Activities at both locations should be designed to build a strong sense of community among residents, encourage relationships among neighbors, provide educationally-, socially- and emotionally-enriching opportunities for the residents, and connect residents to general social services resources in the greater community area. Colony Plaza Apartments are located in Excelsior Springs, Mo., and Hawthorne Place Apartments & Townhomes are located in northeast Independence, Missouri.

Requirements

High school diploma/GED equivalency and a minimum of two years’ life experience in similar field.
Familiarity with Excelsior Springs and surrounding communities and their resources.
Familiarity with Independence and surrounding communities and their resources.
Must have experience and the capacity to work with neighbors in a wide variety of life circumstances, from a variety of backgrounds, and with a resiliency-minded lens.
Working knowledge and understanding of trauma informed, mental wellness principles and practices.

Nice To Haves

Ideal candidate will have at least some knowledge of available public or private assistance programs related to housing, medical care, employment, and food or other basic needs.
Activities may include, but are not limited to: Group social activities, indoor and outdoor activities, spiritual programs, exercise activities
Opportunity for resident involvement in planning and implementation of the activities program
Creative activities such as arts, crafts, music, drama, educational programs
Exercise activities
Promotion of facility / community interaction
Establishing an email contact list to inform the community of programs, information, and events.
Regular meetings and lunches to keep the community up to date on the agency activities.
Partnership with local media or others to exchange information on bulletin boards, websites, links, etc.

Responsibilities

Have regular office hours to visit with residents regarding any social services.
Serve as an onsite resource for residents needing connected to a variety of services, including mental health supports, aging in place resources, connecting with caseworkers, etc.
Welcome new residents and establish contact with existing residents to explain the community impact programming available.
Get to know residents through regular conversations, one to one meetings and group meetings.
Build the activity and resource opportunities to meet the needs, dreams and desires of the neighbors.
Create a committee to help plan, organize and assess activities and resources provided.
Provide an activities program on a daily/weekly/monthly basis, including evenings and weekends appropriate to the needs of the residents.
Ensure all residents know about the activities through a calendars and other methods.
Develop and maintain relationships with local service providers that effectively assist residents in maintaining their tenancy and achieving individual goals.
Coordinate the activities programming with other community organizations, as available.
Coordinate the delivery of services from other local social service providers, including on and off-site programs for residents.
Assess residents’ needs and develop resident activities goals.
Encourage resident participation in activities and document outcomes.
Review goals and progress notes.
Accounting for the use of resources per resident, projecting future resident needs, managing resources to maximize the impact for our fellow citizens and stakeholders.
Monitor and review contracts and agreements to ensure compliance with contract terms.
Prepare all necessary and required forms and documents.
Comply with any and all needed POAH (management company) policies and procedures.
Coordinate with property manager (POAH employee) about service delivery and outcomes.
Develop and maintain activity files with all documents verifying program requirements have been met.
Develop, create, and provide accurate reports in a timely manner as needed to evaluate and/or support proposed projects or programs.
Establish a plan of ongoing reviews and audits to verify our use of resources.
To the extent needed, participate in the solicitation of grant, contract, or sponsorship dollars to continue or enhance the work of this position.
Establishing relationships, contacts, and memberships in the service area.
Work with the CSL Community Development team to ensure continuity and integrated service support with the community.
Establish a plan of ongoing meetings, one-on-one meetings, introductions, lunches, tours for your service area of individuals and groups, and maintain a plan for ongoing interactions.
Network with local agencies, service groups, elected officials, community groups, churches, local businesses and others in the service area.
Work as a team with all staff, volunteers, interns, and board members to help CSL achieve its mission – “To partner with our neighbors by collaborating on strategies that foster community stability and individual wellbeing.”