Community & Hospitality Coordinator
About The Position
About Heyday We’re Heyday, a fast-growing skincare brand transforming the facial experience—and we’re just getting started. With over 1 million facials performed over the past ten years, we’ve proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it’s not just about skin. It’s about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey. We’ve been named Best Facial by New York Magazine and Cosmopolitan, but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you’re an esthetician, shop leader, or part of our corporate team, you’ll be surrounded by people who are as driven, caring, and innovative as you are. At Heyday, we’re always looking ahead—because the best is yet to come. Ready to be part of what’s next?
Requirements
- A natural host who thrives on connecting with people.
- Skilled in hospitality and client experience, with an eye for detail.
- Confident using social media to spotlight authentic stories.
- Flexible, collaborative, and energized by being in the studio environment.
- Excited to serve as a consistent brand ambassador for Heyday.
Responsibilities
- Provide high-level hospitality to clients in person, over the phone, and online.
- Educate clients on promotions, memberships, and future appointments.
- Demonstrate product knowledge, assist with re-stocking, and support product sales/returns.
- Support Estheticians with smooth check-in/check-out experiences.
- Help with daily shop upkeep, including sanitizing and maintaining Heyday’s aesthetic.
- Assist with onboarding and training new FOH team members.
- Act as a hospitality lead, ensuring the client experience stays consistent and elevated.
- Serve as a liaison to Marketing, sharing studio insights and ensuring promotions are activated.
- Support social media efforts by creating authentic, engaging content.
- Participate in local events and grassroots initiatives to build community presence.
Benefits
- Competitive hourly wage
- $5 facials
- Friends & Family service discounts
- 35% product discount
- Paid sick time
- Medical, dental, and vision benefits (for full-time employees)
- Paid time off (for full-time employees)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
