Community Health Worker

Heluna Health • Los Angeles, CA

24d

About The Position

The Los Angeles County Department of Mental Health (DMH) is seeking Community Health Workers to join Public Guardian. This journey-level position works under the supervision of health, mental health, or social services professional staff to assist with services for clients and patients by performing clerical, caregiver, homemaker, and other sub-professional duties. Incumbents must understand the relevant health, mental health, or social services programs and the concerns of the community group being served.

The role supports rep-payee program participants in obtaining and maintaining benefits, managing payments and eligibility, and accessing contracted services. It also involves basic case management, client visits or appointment attendance, and handling mail and checks as needed.

Requirements

• Six months of full-time experience working with the public or community groups, performing duties such as interviewing clients or patients about health or social service matters, answering questions, and providing information about health, mental health, and social services; or six months of experience at the level of the Los Angeles County class of Mental Health Peer Advocate.
• Part-time work in the specified capacities is prorated on a month-for-month basis.
• Valid California Class C Driver License or ability to use an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearance through Los Angeles County’s Live Scan process.
• Experience working effectively within a multidisciplinary team.
• Ability to adapt to program changes and changes in work duties.
• Strong interpersonal skills and effective verbal and written communication skills.
• Ability to solve problems independently.
• Strong organizational skills.

Responsibilities

• Assist rep-payee program participants in verifying and applying for entitled benefits, including Social Security, VA, Medi-Cal, and Medicare.
• Submit verification documentation and complete annual redeterminations to maintain participant benefits.
• Ensure spending patterns maintain eligibility for public assistance benefits, pensions, and other income.
• Provide basic case management to maintain benefits, including visiting clients or attending appointments with them.
• Ensure payment for services, necessities, and rent for program participants.
• Set up payment recipients as vendors and ensure vendors are valid and active.
• Ensure contracted paid services are provided as agreed.
• Provide personal and incidental funds to clients as appropriate.
• Pick up mail and checks according to client needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed