Community Health Worker - Full Time

Mercyhealth Wisconsin and Illinois•Freeport, IL
•$18 - $25

About The Position

The Community Health Worker provides culturally appropriate health education, information, and outreach in community-based settings, including homes, clinics, and shelters. The role collaborates with members of a patient’s healthcare team to assess needs and develop, implement, and review care plans, helping patients receive an appropriate level of care in the most suitable setting. The Community Health Worker maintains knowledge of community resources and outreach programs for referrals and serves as a community and cultural liaison. The position also supports patients through education, advocacy, care navigation, appointment assistance, and emotional and social support, particularly for people living with chronic conditions.

Requirements

  • High school diploma or equivalent.
  • BLS certification.
  • Strong interpersonal and communication skills and the ability to work effectively with a diverse population.
  • Knowledge of Social Determinants of Health barriers.
  • Active listening and strong communication skills to develop trusting relationships.
  • Creative thinking.

Responsibilities

  • Assess patients’ wellbeing, living environments, and safety.
  • Communicate and collaborate with patients, community resources, and healthcare teams.
  • Provide individualized education about symptoms, treatment options, medication management, and lifestyle modifications.
  • Help patients set individual goals, develop action plans, and provide ongoing support for behavior change and self-efficacy.
  • Document all patient interactions.
  • Advocate for patients by helping them navigate the healthcare system, access resources, and overcome barriers to healthcare.
  • Accompany patients to medical appointments, help complete forms, and facilitate communication between patients and healthcare providers.
  • Provide emotional and social support to patients coping with the challenges of living with a chronic condition.
  • Maintain current knowledge of available community resources and outreach program options for referral.
  • Serve as a community and cultural liaison.

Benefits

  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • FSA/HSA options.
  • Generous, accruing paid time off.
  • Paid parental and caregiver leave.
  • Career advancement and educational opportunities.
  • Tuition and certification reimbursement.
  • Well-being programs.
  • Employee discounts.
  • On-demand pay.
  • Financial education.
  • Annual recognition and awards events.
  • Partner appreciation days.
  • Family entertainment and attractions discounts.
  • Community service and improvement opportunities.
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