Community Health Worker - Full Time

Mercyhealth • Freeport, IL

8d

About The Position

The Community Health Worker provides culturally appropriate health education, information, and outreach in community-based settings, including homes, clinics, and shelters. The worker collaborates with a patient’s healthcare team to assess needs and develop, implement, and review care plans, helping patients receive the optimal level of care in the most appropriate setting. The role maintains current knowledge of community resources and outreach programs for referrals and serves as a community and cultural liaison.

The Community Health Worker assesses patients’ wellbeing, living environments, and safety; provides individualized education and ongoing support; documents patient interactions; and advocates for patients as they navigate the healthcare system and address barriers to care. The worker may accompany patients to appointments, help complete forms, facilitate communication with healthcare providers, and provide emotional and social support to people living with chronic conditions.

Requirements

• High school diploma or equivalent.
• BLS.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse population.
• Knowledge of Social Determinants of Health barriers.
• Active listening and strong communication skills to develop trusting relationships.
• Creative thinking.

Responsibilities

• Assess patients’ wellbeing, living environment, and safety.
• Communicate and collaborate with patients, community resources, and healthcare teams.
• Provide individualized education about symptoms, treatment options, medication management, and lifestyle modifications.
• Help patients set individual goals, develop action plans, and make behavior changes through ongoing support.
• Document all patient interactions.
• Advocate for patients by helping them navigate the healthcare system, access resources, and overcome barriers to healthcare.
• Accompany patients to medical appointments, assist with forms, and facilitate communication between patients and healthcare providers.
• Provide emotional and social support to patients living with chronic conditions.
• Maintain current knowledge of community resources and community outreach program options for referrals.
• Serve as a community and cultural liaison.

Benefits

• Medical, dental, and vision insurance.
• Life and disability insurance.
• FSA/HSA options.
• Accruing paid time off.
• Paid parental and caregiver leave.
• Career advancement and educational opportunities.
• Tuition and certification reimbursement.
• Well-being programs.
• Employee discounts.
• On-demand pay.
• Financial education.
• Annual recognition and awards events.
• Partner appreciation days.
• Family entertainment and attractions discounts.
• Community service and improvement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED