COMMUNITY HEALTH WORKER

Axis Community Health • Pleasanton, CA

5d • $26 - $28 • Hybrid

About The Position

The role of a Community Health Worker (CHW) is to advocate for and provide case management services for individuals with a high level of need for support due to medical, mental, and/or social support difficulties, with the goal of improving overall health and well-being. The CHW must be able to effectively work independently when needed. This position may require multiple working locations such as medical offices, home visits, or other off-site patient visits. The CHW provides essential support and resources to our patients while assisting patients in accessing care, navigating the care system and acting as a liaison between community and healthcare providers.

Requirements

• High school diploma or equivalent.
• Effective decision-making skills, problem-solving, critical thinking, and sound judgment are essential.
• Must possess a valid and current driver’s license with reliable transportation, a clean driving record and automobile insurance is required.
• Ability to learn and adjust easily, being flexible, remain responsive to change, and able to retain complex information.
• Excellent organizational and time management skills with the ability to work independently.
• Strong analytical, employee relations, and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to interact effectively and in a supportive manner with people of all backgrounds.
• Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times.
• Ability to establish and maintain positive and professional working relationships.
• Must be able to adjust priorities quickly as circumstances dictate.
• Must be able to be at work regularly and on time.
• Must be a proactive, self-motivated individual with proven ability to collaborate effectively in a team environment.
• A can-do attitude, attention to detail with the ability to organize.
• Ability to type a minimum of 35 WPM with minimal errors.
• Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems.
• Must be able to use office equipment (i.e. copier, fax, etc.).

Nice To Haves

• An Associate of Arts or Bachelor of Arts degree in Public Health, Social Work or related field is preferred.
• One (1) year of experience working as a Community Health Worker (CHW) in an integrated behavioral healthcare setting is preferred.
• Experience utilizing these skills in both clinical and non-clinical settings is preferred.
• Experience in community outreach, healthcare, or social services is preferred.
• Knowledge of local health resources and community services.
• English and Spanish bilingual abilities preferred.

Responsibilities

• Advocate for patients by helping them communicate with healthcare providers or social service agencies to achieve their overall health and well-being.
• Conduct outreach activities and enrollment assessments to engage individuals and community members in health programs and services.
• Provide education to community members related to health topics such as nutrition, chronic disease prevention, mental health, and maternal and child health with assistance from overall care team.
• Conducts health screenings, including social determinants of health.
• Develop care plans that address patients’ specific needs, connect them to relevant resources, and act as a liaison between community and health and social services.
• Collaborate with local organizations as needed to enhance community partnerships for resources.
• Educate patients about the services available at Axis.
• Ensure documentation meets established standards for work assignments and comply with policies and procedures of the assigned clinic.
• Drive to other sites and locations as needed to perform job duties or support organizational operations.
• Participate in staff meetings and attend other meetings and training events as assigned.
• May be required to perform other related duties, responsibilities, and special projects as assigned.

Benefits

• Employer paid health, dental, and vision benefits to the employee.
• Option to participate in a 403(B) retirement plan with employer matching contribution.
• Partial educational reimbursement.
• 12 paid holidays.
• Accrued paid time off with each pay period.
• Employee discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED