Community Health Worker (Full Time, Day)
About The Position
The Community Health Worker (CHW) serves as a liaison among RRH patients and their healthcare providers, social services, and community-based organizations. The CHW plays an essential role, focusing on health advocacy, health education and health navigation supports aiming to improve health outcomes and overall health literacy, and to prevent the development and/or progression of adverse health conditions. As part of the Transitions of Care Program, the CHW provides coordination of care, patient support, and linkage to community services for individuals for 30 days post a hospital discharge.
Requirements
- One years’ work experience in a community based, healthcare, or health and human services setting.
- Valid NYS driver’s license.
Nice To Haves
- Associates Degree, Human Services preferred.
- Fluency in Spanish.
- Ability to communicate easily with others, displaying empathy and respect and demonstrating active listening skills.
- Strong verbal, written, and interpersonal skills required.
- Proficiency in Microsoft Office products and ability to work various software applications.
Responsibilities
- Completes initial assessment for new, eligible participants with a particular focus on high risk, vulnerable populations.
- Establishes and maintains trust with participants on caseload.
- Provides referrals and linkage to services as well as support and advocacy for participants.
- Maintains accurate and complete record documentation and data collection.
- Demonstrates knowledge of community resources and how to access them.
- Conducts home visits to assess participant needs and concerns as they relate to their recent discharge, current medical conditions, and overall health.
- Reduces stigma and other barriers to initiating or continuing healthcare by providing culturally/linguistically competent, reliable information to both community members and healthcare providers.
- Participates as a member of various teams as needed.
- Represents RRH in meetings with participants, community organizations, providers and others.
- Develops collaborative relationships with healthcare and social service providers to best serve their participants' needs.
- Attend community activities that are pertinent to their work as appropriate.
- Assists in completing program goals and requirements, and other duties as assigned.
- Works under the direction of a Registered Nurse as a member of a multi-disciplinary care team including LPNs, Social workers, pharmacists, and others.
- Ability to travel during the workday as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
