Community Health Worker (West LA)

IMPaCT Care•West Los Angeles, CA

9d•Onsite

About The Position

As a Community Health Worker (CHW), you will be a vital link between high-risk patients and the care and services they need. You will build trust through consistent presence and culturally aligned, empathetic communication. Your role involves identifying and addressing barriers to care such as food insecurity, transportation, and housing. You will connect patients to care teams and community resources, following up to ensure their needs are met. This position requires documenting interactions, insights, and emerging patient needs using digital tools, and using feedback and performance data for growth. You will also complete SDOH (Social Determinants of Health) screenings and update care plans in a timely manner, participating in integrated care huddles and collaborating with clinical teams. This is a full-time position with IMPaCT Care, working directly for IMPaCT Care, embedded within their Kaiser Permanente partnership in West Los Angeles, CA.

Requirements

High school diploma or equivalent
1–3 years in community-based outreach, health education, or related work
Valid driver's license
Must own a vehicle
Must have car insurance
Ability to pass background check and pre-employment screening
Flexibility to cover multiple locations across the Atlanta area
Applicants must be U.S. citizens.
TB screening (skin test, blood test, or chest x-ray depending on history)
Hepatitis B
Measles (Rubeola)
Mumps
Rubella
Varicella
Pertussis / Tdap (Whooping Cough)
Influenza (required August 1 – April 30)

Nice To Haves

Bilingual Spanish preferred
Experience with an EMR system such as Epic
Familiarity with Medicaid, D-SNP, waiver programs, and recertification cycles
Experience with SDOH (Social Determinants of Health ) screening tools (e.g., Hunger Vital Sign, USDA Household Food Security) or case management platforms
Knowledge of HEDIS (Healthcare Effectiveness Data and Information Set) metrics or risk stratification concepts
Strong ties to community organizations: faith institutions, shelters, food banks, or mutual aid networks

Responsibilities

Build trust through consistent presence and culturally aligned, empathetic communication
Identify and address barriers to care: food insecurity, transportation, housing, and more
Connect patients to care teams and community resources; follow up to ensure needs are met
Document interactions, insights, and emerging patient needs using digital tools
Use feedback and performance data as tools for growth, actively refining your approach based on what the metrics show about client outcomes
Document all client interactions, needs, assessments, and outcomes in EPIC EMR System
Complete SDOH (Social Determinants of Health ) screenings and update care plans in a timely manner
Participate in integrated care huddles and collaborate with clinical teams