Community Health Worker

Lone Star Circle of Care•Georgetown, TX

7d•Hybrid

About The Position

We are seeking a Community Health Worker who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Community Health Workers (CHWs) collaborate with providers, patients, and community-based organizations to address clinical health concerns and Non-Medical Drivers of Health (NMDOH) that may impact overall health outcomes. CHWs connect patients to resources supporting LSCC’s vision to eliminate health inequities and facilitate wellness. This position participates as part of the integrated health care delivery team and will be required to float to LSCC facilities as needed. The Community Health Worker will collaborate with employees at all levels within the organization, must be able to maintain professional working relationships, and provide excellent customer service. If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!

Requirements

High School Diploma or GED
Valid Texas driver's license
Food Handler’s Certificate required upon hire or must be obtained within 10 days of hire
Texas DSHS Community Health Worker (CHW) or Promotor(a) Certificate required or obtained within 12 months

Nice To Haves

Familiarity with local community and community resources
Knowledge of medical terminology
Bilingual English/Spanish language skills

Responsibilities

Establishing trusting relationships with patients and their families while effectively communicating LSCC’s mission.
Bridging community, cultural, linguistic, and educational barriers to emphasize the importance of establishing a health care home.
Screening patients for NMDOH needs and connecting and assisting patients and their families with accessing appropriate resources, programs, and services based on their individual needs.
Connecting and assisting patients and their families with appropriate resources and services in accordance with their unique needs.
Documenting each patient visit/interaction in the electronic medical records system.
Continuously expanding knowledge and understanding of available community resources, services, and programs.
Assisting and providing referrals for services to community agencies as appropriate and motivating/teaching patients to seek care.
Assisting the patient with understanding care plans and instructions; motivating the patient to be an active, engaged participant in their health.
Supporting and educating patients in disease management and adherence to their care plan while decreasing dependency and promoting self-efficacy.
Supporting and educating patients in medication management and adherence to their care plan.
Coaching the patient/family in effective management of their chronic health conditions and self-care.
Providing up-to-date and appropriate general health and wellness education to patients.
Providing support and notifying the clinical team regarding any patient changes that may affect the established care plan.
Coordinating and maintaining food pantry operations, as applicable to assigned clinic location, including inventory management, recordkeeping, supply monitoring, and overall pantry maintenance.
Assisting patients with completing LSCC registration forms and applications.
Other duties as assigned.