Community Health Worker

Your Health Organization•Spartanburg, SC

26d

About The Position

The Community Health Worker (CHW) serves as a link between patients, healthcare services, and community resources, helping patients access care and supporting coordinated service delivery. The position serves patients in the Spartanburg area and available service areas including Gaffney, Blacksburg, Spartanburg, and Chesnee. CHWs visit patients in their homes and in Assisted Living Facilities (ALFs) and Independent Living Facilities (ILFs), facilitate visits with providers and specialty services, and deliver medications and durable medical equipment (DME). Daily travel is required, and reliable transportation is necessary. This is a full-time, salary-based position working 12-hour shifts from 7:00 AM to 7:00 PM. The role coordinates care with team members and staff, supports medication reconciliation, facilitates in-person and telehealth visits, trains patients on remote patient monitoring equipment and DME, and collects and handles specimens for laboratory testing. The CHW uses communication and technology tools to support patient care and must be able to work independently, travel between locations, and communicate effectively with patients and colleagues.

Requirements

Must have reliable transportation because daily travel is required.
Must be a licensed driver with an automobile insured according to state and/or organizational requirements and in good working condition.
Must have a clean driving record and experience operating vehicles in a professional capacity.
Must be able to work flexible hours and travel between offices and facilities.
Must be able to work independently with minimal supervision and direction.
Strong organizational and time-management skills, including the ability to multitask and prioritize responsibilities.
Ability to read and communicate effectively, with strong written and verbal communication skills.
Basic computer knowledge and proficiency with technology tools and platforms for remote patient monitoring, telemedicine, and electronic medical records.
Must demonstrate good interpersonal and communication skills under all conditions and circumstances.

Nice To Haves

Certified Medical Assistant, Paramedic, or Licensed Nurse; certifications or licenses must be in good standing.
Phlebotomy experience; candidates without experience must be willing to complete training and demonstrate competency.
Previous experience in public health or home health.
Experience with DME delivery or logistics operations.

Responsibilities

Work with care team members and other staff to coordinate patient care and support compliance with care plans.
Communicate by phone, email, Microsoft Teams, Athena, in person, and other channels.
Coordinate visits with physical therapists, occupational therapists, and providers in assisted living facilities and patients’ homes.
Deliver medications to patients’ homes, review instructions, and reconcile medication lists against medications found in the home.
Coordinate telehealth visits with pharmacists, specialists, therapists, and primary care providers.
Set up Remote Patient Monitoring (RPM) equipment and instruct patients in its use, providing ongoing support, education, and troubleshooting as needed.
Deliver durable medical equipment (DME) to patients in homes and assisted living facilities, ensuring proper assembly and functionality.
Train patients and caregivers in the correct use of DME.
Perform routine venipuncture for laboratory testing and ensure proper specimen handling and labeling.
Collect blood specimens during home or facility visits as needed to support patient care and diagnostics.
Travel between patients’ homes, facilities, and offices in the designated service area.