Community Health Worker

WiredPeople, Inc.•Greenville, SC

12d

About The Position

WiredPeople, Inc. is seeking a dedicated and compassionate Community Health Worker (CHW) to join its Community Engagement Team. The role conducts direct community outreach to help individuals and populations at risk of health disparities navigate the healthcare system. Working with community partners, the CHW delivers culturally appropriate health education, social support, and informal counseling, and advocates for the health and basic needs of local community members. The position is full-time, up to 37.5 hours per week, and involves travel throughout the Upstate Region of South Carolina. Required CHW certification and role-specific program training will be provided upon hire. The work takes place in both office and active field/community settings. Regular local travel is required. The standard schedule is 37.5 hours per week, with occasional evening work after 5:00 PM, early morning hours before 8:30 AM, or Saturday work. The position participates in DPH Emergency Plans and may be subject to 24-hour call during public health emergencies or disasters. Physical demands include lifting up to 30 pounds and standing for extended periods during community outreach events.

Requirements

High school diploma or GED.
At least one year of experience working in a community-based setting, including paid or volunteer experience with local community organizations.
Valid driver’s license or reliable personal transportation for travel across local community sites.
Empathy and ability to advocate effectively for public health patients’ needs.
Excellent oral and written communication skills for engaging with diverse community members, partner organizations, and internal teams.
Ability to maintain patient confidentiality and handle sensitive information professionally.
Self-driven, organized, able to follow instructions, multitask, and work independently with direct supervision.
Willingness to be cross-trained across public health initiatives and adapt to evolving community needs.

Nice To Haves

South Carolina Certified Community Health Worker (SC CCHW) credential; training is provided if not currently certified.

Responsibilities

Conduct individual-focused outreach in local communities to identify and understand public health needs.
Engage community members and provide resources and technical assistance to support sustainable and inclusive health outcomes.
Promote equitable health decision-making across diverse populations.
Assist clients in navigating healthcare and social service systems.
Serve as a liaison between community members and healthcare providers and support agencies.
Issue appropriate referrals and distribute approved educational resources to support health literacy, self-sufficiency, and self-care management.
Collaborate with local organizations and community partners on outreach initiatives and referral networks.
Encourage community involvement and establish peer-to-peer relationships that connect residents with essential resources.
Advocate for community members’ needs, perspectives, and well-being.
Assist clients in accessing basic health and social resources.
Conduct individual needs assessments as requested or required.
Document social and health encounters to support evaluation of health trends.
Track and monitor referral data, client demographics, and resource utilization.
Prepare clear, concise data reports for agency leadership and program grantors.
Perform other related duties and support emergency response plans as assigned.