Community Health Worker (FTE, Dayshift, Clearlake)
About The Position
The Community Health Worker helps patients and families navigate and access community services and other resources. The role advocates for individual and community health needs and assists with direct services, including mammogram and diabetes screenings during community outreach activities. The worker supports staff in helping patients adopt healthy behaviors and contributes to promoting, maintaining, and improving the health of community patients and their families. The position works under direct supervision. The Community Health Worker builds trusting relationships with patients and families, provides culturally appropriate health education and information, offers interpretation and translation assistance, and helps people receive needed care. The role conducts intake interviews, connects patients with local services and transportation resources, assists with applications and registration, and supports eligibility determination and enrollment for uninsured patients. Follow-up may include phone calls, home visits, and visits to other places where patients can be found. The worker helps patients set personal goals and attend appointments, coordinates with medical providers to support comprehensive care, and follows patients from initial identification through closure. The position provides progress updates to management, attends meetings and trainings as requested, and performs other job-related duties as assigned.
Requirements
- High school education, GED, or equivalent is preferred.
- Associate’s or technical degree, or an equivalent combination of education and related experience, is preferred.
- Successful completion of a Community Health Worker formal training program from an accredited college or other educational institution is preferred.
Responsibilities
- Assist patients and families in navigating and accessing community services and resources.
- Advocate for individual and community health needs and assist with screenings, including mammogram and diabetes screenings during community outreach.
- Support patients in adopting healthy behaviors and help promote, maintain, and improve community health.
- Provide interpretation and translation assistance, culturally appropriate health education, information, informal counseling, and guidance on health behaviors.
- Establish trusting relationships with patients and families and provide general support and encouragement.
- Conduct patient intake interviews and enroll or refer patients to local services.
- Follow up with patients by phone, make home visits, and visit other settings where patients can be found.
- Help patients complete applications and registration forms; determine eligibility, enroll, and follow up with uninsured patients.
- Help patients set personal goals, attend appointments, and connect with transportation resources.
- Work closely with medical providers to support comprehensive and coordinated care, following patients from initial identification through closure.
- Communicate patient and family status and progress to management through clear information and reports.
- Attend staff meetings, trainings, and other meetings as requested.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
