Community Health Worker
About The Position
Optum UT is seeking a Community Health Worker to join its team in Draper, Utah. This field-based, nonclinical role is part of the Optum Care Delivery care management team and supports Optum Medicare Advantage members who face social, environmental, or healthcare barriers affecting their well-being. The Community Health Worker collaborates with primary care providers, RN Case Managers, and interdisciplinary teams to address social determinants of health, improve member engagement, connect members with healthcare and community resources, and support their healthcare goals. The role may involve meeting members in their homes or community settings to provide support and reduce barriers to care. It does not include clinical assessment, diagnosis, treatment, or direct medical care. Clinical concerns identified during member interactions are referred to an Optum RN Case Manager. The position offers an hourly pay range of $20.00 to $36.00, based on full-time employment and factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.
Requirements
- High school diploma or equivalent.
- Community Health Worker (CHW) certification.
- At least 6 months of field-based community outreach, advocacy, or patient engagement experience.
- Experience working with underserved, vulnerable, and high-risk patient populations.
- Solid verbal and written communication skills, including the ability to engage members, caregivers, providers, and community partners effectively.
- Ability to work independently, exercise sound judgment, and collaborate effectively within interdisciplinary teams.
- Ability to conduct home and community visits, as appropriate.
- Ability to travel locally and maintain required documentation for mileage reimbursement.
- Valid, unrestricted driver's license, reliable transportation, current automobile insurance, and an acceptable driving record.
- Current BLS certification for Community Health Workers whose duties require home or community visits.
- Proficiency in Microsoft Office applications and electronic health record or care management systems.
Nice To Haves
- Experience working with diverse populations, including individuals facing financial, educational, cultural, social, and communication barriers.
- Experience working with Medicare Advantage plans and value-based care.
- Experience in community outreach, care coordination, social services, healthcare, behavioral health, or population health programs.
- Knowledge of community resources, social service programs, and social determinants of health.
- Resides within the local community.
Responsibilities
- Locate, engage, and support Optum Medicare Advantage members who face social, environmental, or healthcare barriers affecting their well-being.
- Work with primary care providers, RN Case Managers, and interdisciplinary teams to address social determinants of health and improve member engagement.
- Facilitate access to healthcare and community resources and support members in achieving their healthcare goals.
- Meet members in their homes and community settings, as appropriate, to provide support and reduce barriers to care.
- Refer clinical concerns identified during member interactions to an Optum RN Case Manager.
- Travel locally and maintain documentation required for mileage reimbursement.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
