Community Health Worker GCM-Atrium Behavioral Health-FT Days

Advocate Health and Hospitals CorporationCharlotte, NC
Hybrid

About The Position

Provides direct services to clients, such as health education and prevention programs. Collects and maintains client records, ensuring confidentiality. Acts as a liaison between clients and healthcare providers. Conduct follow-ups with clients to ensure their needs are being met. Conducts effective home visits and/or community events. Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives. Assist community members in understanding care plans and instructions. Facilitates access to community resources, including but not limited to locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services. Performs other duties as assigned.

Requirements

  • Completion of any required certifications or continuing education in community health within the first year of employment.
  • High School Diploma or GED required
  • 1 – 2 years required.
  • Valid driver’s license required, excellent driving record and have reliable transportation.
  • Self-directed with excellent time management and detail orientation.
  • Ability to navigate Epic or another Electronic Medical Record (EMR).
  • Ability to navigate social care networks and platforms.

Nice To Haves

  • Prior experience in mental health is strongly preferred; additional attributes may include relevant education or certifications aligned with behavioral health and community-based support
  • Bachelor’s degree preferred

Responsibilities

  • Provides direct services to clients, such as health education and prevention programs.
  • Collects and maintains client records, ensuring confidentiality.
  • Acts as a liaison between clients and healthcare providers.
  • Conduct follow-ups with clients to ensure their needs are being met.
  • Conducts effective home visits and/or community events.
  • Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives.
  • Assist community members in understanding care plans and instructions.
  • Facilitates access to community resources, including but not limited to locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services.
  • Performs other duties as assigned.

Benefits

  • Comprehensive suite of Total Rewards: benefits and well-being programs
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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