Community Support Worker - Behavioral Health

Mary's Center • Washington, DC

2d • Hybrid

About The Position

The Community Support Worker (CSW) is primarily responsible for supporting Department of Behavioral Health consumers in obtaining the resources and skills necessary to function at their optimal capacity and life satisfaction while living with a mental health diagnosis. The CSW collaborates closely with therapists and psychiatrists to coordinate care and meet client goals. This role also involves coordinating care for consumers' health needs, housing, vocational pursuits, entitlements, and other individualized domains.

Requirements

• Bachelor’s Degree in Social Work, Counseling, Human Services or related field; or 3 years of relevant work experience with 2 of those years providing mental health case management services.
• The ability to communicate proficiently in English and Spanish is required.
• Working knowledge of Windows and Microsoft Office.
• Knowledge of patient confidentiality issues and HIPAA compliance/regulations are essential.

Responsibilities

• Create Treatment Plans under the supervision of the Program Director for participants receiving only Psychiatry and/or Community Support Services.
• With consumer, identify community support needs and assist consumer to obtain resources.
• Provide individual interventions for the development of interpersonal and community coping skills, including adapting to home, school, and work environments.
• Assist and support consumers in crisis situations.
• Outreach consumers to enhance engagement in treatment and meet “client where they are at”.
• Provide services in natural settings to include; home, school, court, other social service agencies.
• Provide referrals to other MC departments or outside agencies.
• Educate, support, and consult to consumer’s families and their support system, which is directed to the well-being and benefit of the consumer.
• Assist the consumer in symptom self-monitoring and self-management for the identification and minimization of the negative effects of psychiatric symptoms which interfere with the consumer’s daily living, financial management, personal development, or school or work performance.
• Notify Program Director when client is non-compliant with service goals through case consultations and/or supervision.
• Participate in case reviews with other team members.
• Document all contacts, referrals, and other necessary information in eCW within 24-48 hours.
• Maintain participants records that are accurate, comprehensive, and in which the documentation is completed on a timely basis.
• Understand and apply state and federal confidentiality regulations with regard to participants’ records and correspondence.
• Perform other duties as assigned by the Program Director.
• Maintain monthly statistics and provide reports as needed to Program Director.
• Provide weekly care to participants and maintain no less than 20 hours of prodo per week.
• Provide clinical information to treatment team for DLA-20 and other assessment tools as needed.

Benefits

• Health Insurance: medical, dental & vision
• Retirement options through 403(b) contribution and investment opportunities
• 25 days of paid leave annually (in addition to paid holidays)
• 5 educational days
• Tuition reimbursement of $2000/year towards education assistance and professional development
• Transportation subsidy via metro & bus
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level