Community Health Worker

Trinity Health • Springfield, MA

8d • Onsite

About The Position

Come join our newest program supporting the ACO Clinically Integrated Network, affiliated with our Medical Group Practices at Trinity Health Of New England! The Community Health Worker (CHW) supports the care management and coordination activities of the care team in the CIN.

Requirements

• High school diploma
• Qualified as a Certified Application Counselor for MassHealth program or is willing/able to complete required trainings to support patients in demonstrating eligibility requirements
• Minimum of five years’ work experience. Experience addressing the Behavioral Health (BH) and Health Related Social Needs (HRSN) of children, youth, and families in a health care setting and/or possessing specialized training, degree, licensing, or certification
• Minimum of two years' experience within a healthcare related organization (e.g. health system, hospital, clinic, provider practice, health insurance company, pharmaceutical company, etc.) required

Nice To Haves

• Medical Assistant Certificate preferred.
• Associates degree or equivalent medical experience preferred
• Bilingual candidates are encouraged to apply.

Responsibilities

• Mail educational materials and letters, schedule patient appointments, locate and obtain outside patient records
• Collaborate with community partners, such as VNA agencies, caregiver programs, and DME providers
• Use general knowledge of medical conditions, nutrition, and diet to educate patients
• Assist in locating and updating patient clinical records
• Facilitate patient and caregiver access to community resources programs, Meals on Wheels, senior centers, chore services, etc
• Screen patients to assess for depression, substance use, and mental health disorders; respond with appropriate interventions and/or referrals

Benefits

• Full time 40hrs M-F

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED