Community Health Worker (Baltimore, MD)

IMPaCT Care•Baltimore, MD

6d•$65 - $65•Onsite

About The Position

IMPaCT Care is hiring Community Health Workers to serve Baltimore, MD in partnership with Kaiser Permanente. As a Community Health Worker, you will be a vital link between high-risk patients and the care and services they need. This role involves building trust, understanding cultural nuances, and providing hands-on problem-solving within the community. You will work directly for IMPaCT Care.

Requirements

High school diploma or equivalent
1–3 years in community-based outreach, health education, or related work
Valid driver's license
Must own a vehicle
Must have car insurance
Ability to pass background check and pre-employment screening
U.S. citizens

Nice To Haves

Experience with an EMR system such as Epic
Familiarity with Medicaid, D-SNP, waiver programs, and recertification cycles
Experience with SDOH (Social Determinants of Health) screening tools (e.g., Hunger Vital Sign, USDA Household Food Security) or case management platforms
Knowledge of HEDIS (Healthcare Effectiveness Data and Information Set) metrics or risk stratification concepts
Strong ties to community organizations: faith institutions, shelters, food banks, or mutual aid networks

Responsibilities

Build trust through consistent presence and culturally aligned, empathetic communication.
Identify and address barriers to care such as food insecurity, transportation, and housing.
Connect patients to care teams and community resources, and follow up to ensure needs are met.
Document interactions, insights, and emerging patient needs using digital tools.
Use feedback and performance data for growth and to refine your approach based on client outcomes.
Document all client interactions, needs, assessments, and outcomes in EPIC EMR System.
Complete SDOH (Social Determinants of Health) screenings and update care plans in a timely manner.
Participate in integrated care huddles and collaborate with clinical teams.