Community Health Worker (Baltimore, MD)

IMPaCT Care•Baltimore, MD

4d•Onsite

About The Position

At IMPaCT Care, we are dedicated to transforming the American health workforce by finding, training, and empowering Community Health Workers (CHWs). We have developed the largest and most scientifically validated CHW platform in the country, currently operational in 22 states and utilized by over 70 organizations, including Kaiser Permanente. We are seeking Community Health Workers to serve the Baltimore, MD area in collaboration with Kaiser Permanente. If hired, you will be an employee of IMPaCT Care. As a CHW, you will serve as a crucial connection between high-risk patients and the necessary care and services. This role emphasizes building trust, cultural understanding, and practical problem-solving within the community, rather than in an office setting.

Requirements

High school diploma or equivalent
1–3 years in community-based outreach, health education, or related work
Valid driver's license
Must own a vehicle
Must have car insurance
Ability to pass background check and pre-employment screening
Applicants must be U.S. citizens.

Nice To Haves

Experience with an EMR system such as Epic
Familiarity with Medicaid, D-SNP, waiver programs, and recertification cycles
Experience with SDOH (Social Determinants of Health ) screening tools (e.g., Hunger Vital Sign, USDA Household Food Security) or case management platforms
Knowledge of HEDIS (Healthcare Effectiveness Data and Information Set) metrics or risk stratification concepts
Strong ties to community organizations: faith institutions, shelters, food banks, or mutual aid networks

Responsibilities

Build trust through consistent presence and culturally aligned, empathetic communication
Identify and address barriers to care: food insecurity, transportation, housing, and more
Connect patients to care teams and community resources; follow up to ensure needs are met
Document interactions, insights, and emerging patient needs using digital tools
Use feedback and performance data as tools for growth, actively refining your approach based on what the metrics show about client outcomes
Document all client interactions, needs, assessments, and outcomes in EPIC EMR System
Complete SDOH (Social Determinants of Health )screenings and update care plans in a timely manner
Participate in integrated care huddles and collaborate with clinical teams