Community Health Worker

Monroe Health Center•Forest Hill, WV

About The Position

Monroe Health Center is seeking a full-time Community Health Worker (CHW), based primarily at the Forest Hill Health Center in Forest Hill, West Virginia. The CHW supports the mission of the Federally Qualified Health Center by helping patients access healthcare services, connect with community resources, and overcome barriers to care. The role links patients, healthcare providers, and community organizations to promote improved health outcomes and overall well-being.

Requirements

High school diploma or GED.
Strong communication, interpersonal, and organizational skills.
Ability to work effectively with individuals from diverse backgrounds.
Basic computer skills and ability to maintain accurate documentation.

Nice To Haves

Community Health Worker certification; willingness to obtain certification may be considered.
Experience in community outreach, healthcare, social services, or patient navigation.
Knowledge of community resources and social determinants of health.

Responsibilities

Assist patients with accessing medical, behavioral health, and preventive care services.
Identify barriers to care, including transportation, housing, food insecurity, insurance, and other social needs.
Connect patients with appropriate community resources and support services.
Provide health education and encourage preventive care and healthy lifestyle choices.
Conduct patient outreach and follow-up calls, and make referrals as needed.
Support care coordination and help patients navigate the healthcare system.
Document patient interactions, referrals, and services provided in the electronic health record or other designated systems.
Participate in community outreach events, health fairs, and wellness programs.
Maintain patient confidentiality and comply with HIPAA requirements.
Perform other duties as assigned.