Community Health Worker - St. Rita's Medical Center

Mercy Health BSMH•Bath Township, OH
•Remote

About The Position

The Maternal/Infant Community Health Worker primarily works remotely, supporting grant-funded work in Putnam and Van Wert counties. The role provides direct support, outreach, and engagement to improve community health outcomes, well-being, and access to essential services. The Community Health Worker serves as a liaison between community members or patients and health and social service systems, provides culturally appropriate health education, and addresses basic social drivers of health. Depending on the market design, the role may serve people in the community or assist patients in physician practices. The position builds relationships with individuals and communities, identifies and evaluates health and social needs, connects people with appropriate resources, maintains records, and supports ongoing community health programs. It may also involve home visits, community events, health education, and basic health screenings under appropriate supervision. The listed duties are not exhaustive; employees may be required to perform other job-related duties as directed by their supervisor, subject to reasonable accommodation.

Requirements

  • High school diploma or equivalent.
  • Proficient computer skills, accuracy with data entry, and proficiency with Microsoft Office.
  • Comprehensive knowledge of the field’s concepts and principles.
  • Sensitivity and experience working within different cultures.
  • Ability to separate personal from professional interactions with clients and maintain professional and ethical boundaries.
  • Ability to learn and implement new procedures and adapt to emerging community needs.
  • Cultural competency and ability to work with diverse populations.
  • Attention to detail, communication and collaboration skills, critical thinking, teamwork, conflict resolution, active listening, and relationship building.

Nice To Haves

  • Bachelor’s degree in Social Work, Public Health, Psychology, or a related field.
  • Community Health Worker (CHW) certification in the state of practice; certification is required within 12 months of hire.
  • One year of recent experience in a community outreach or healthcare setting.

Responsibilities

  • Build trusting relationships with individuals and communities and mediate between individuals and health and social service systems.
  • Identify and engage individuals and families in need through outreach activities and community events.
  • Evaluate community members’ health, social, and educational needs and challenges.
  • Identify barriers such as housing, food insecurity, and transportation challenges, and connect individuals to appropriate resources.
  • Conduct outreach activities, which may include home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
  • Maintain accurate, up-to-date records to support advocacy, monitor outcomes, and contribute to program evaluation.
  • Perform or assist with health education and basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
  • Provide support to ongoing community health programs.
  • Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
  • Benefits may vary based on the market and employment status.
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