Community Health Worker - St. Rita's Medical Center

Bon Secours Mercy Health•Lima, OH

About The Position

The Community Health Worker provides direct support, outreach, and engagement to improve community health outcomes, well-being, and access to essential services. The role serves as a liaison between community members or patients and health and social service systems, providing culturally appropriate health education and addressing basic social drivers of health. Depending on the market design, the worker may serve in the community or assist patients in physician practices. The position is in the Community Relations department at St. Rita's Medical Center. It is scheduled for 40 hours per week on days and afternoons. Community Health Workers support ongoing community health programs and may conduct outreach, home visits, community event participation, basic health screenings, and health education under appropriate supervision.

Requirements

  • High school diploma or equivalent.
  • Community Health Worker (CHW) certification in the state of practice is required within 12 months of hire.
  • Proficiency with computers, accurate data entry, and Microsoft Office.
  • Comprehensive knowledge of the field’s concepts and principles.
  • Sensitivity and experience working within different cultures; cultural competency and ability to work with diverse populations.
  • Ability to separate personal from professional interactions and maintain professional and ethical boundaries.
  • Ability to learn and implement new procedures and adapt to emerging community needs.
  • Attention to detail, communication and collaboration, critical thinking, teamwork, conflict resolution, active listening, and relationship-building skills.

Nice To Haves

  • Bachelor’s degree in Social Work, Public Health, Psychology, or a related field.
  • Community Health Worker (CHW) certification in the state of practice.
  • One year of recent experience in a community outreach or healthcare setting.

Responsibilities

  • Build trusting relationships with individuals and communities and help mediate between them and health and social service systems.
  • Identify and engage individuals and families in need through outreach activities and community events.
  • Evaluate community members’ health, social, and educational needs and challenges.
  • Identify barriers such as housing, food insecurity, and transportation challenges, and connect individuals with appropriate resources.
  • Conduct outreach, which may include home visits and participation in health fairs and local events, to build awareness and engage underserved populations.
  • Maintain accurate, up-to-date records to support advocacy, monitor outcomes, and contribute to program evaluation.
  • Perform or assist with health education and basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
  • Provide support to ongoing community health programs.
  • Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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