Community Health Worker

Lehigh Valley Health Network•REMOTE IN PENNSYLVANIA, PA
•Remote

About The Position

Acts as a bridge between health care providers, community-based providers, and individuals in the community to promote health, reduce disparities, and improve service delivery across the care continuum. The Community Health Worker understands the experiences, socioeconomic needs, language, and/or culture of the communities served. The role involves outreach, health education, and helping patients navigate health systems, while identifying barriers to care and assisting in changing service delivery to improve patient and community health.

Requirements

  • High school diploma or GED.
  • Knowledge of the local community and community resources, and at least one year of experience in a community-based setting as a student, volunteer, paid worker, or community resource advocate.
  • Ability to function independently and collaboratively.
  • Demonstrated ability to initiate, accept, and adapt to change.
  • Demonstrated time-management and organizational skills.
  • Ability to accept and recognize differences among people.
  • Basic computer skills.
  • Ability to work with diverse populations, including families, elderly people, pregnant women, and underserved people.
  • Pennsylvania State Certified Community Health Worker certification within one year.
  • American Heart Association Basic Life Support certification in Pennsylvania upon hire.
  • Pennsylvania driver's license upon hire.

Nice To Haves

  • Bilingual English/Spanish skills, written and oral.

Responsibilities

  • Build individual and community capacity by increasing health knowledge and self-sufficiency through outreach, community education, social support, and advocacy.
  • Serve as a liaison between communities and health care systems and agencies.
  • Provide guidance and social assistance to patients and the entire care team.
  • Enhance patients’ ability to communicate effectively with health care providers and care team members.
  • Provide culturally and linguistically appropriate health education using evidence-based sources.
  • Advocate on behalf of patients, families, caregivers, and communities to obtain needed care and resources.
  • Inform health care providers and care team members of barriers and challenges that limit patients’ ability to follow care plans and navigate the health care system.
  • Establish and maintain collaborative relationships with community-based organizations and across the care continuum to promote individual care delivery, education, advocacy, and public health.
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