Community Health Worker (S0357)

Axis Health System•Durango, CO

26d•Onsite

About The Position

The Community Health Worker works with a designated clinical care team to provide comprehensive case management and care coordination for identified high-need patients. The role periodically requires conducting home visits, facilitating health promotion classes, and staffing outreach events. The position is based at Durango Integrated Healthcare in Durango, Colorado, and requires occasional travel, including travel between Axis Health System locations. The role requires knowledge of patient health information and HIPAA compliance, careful handling of confidential work, and the ability to navigate complex, multi-organizational systems of care. The employee must work independently with minimal supervision, manage and prioritize a varied workload in a fast-paced setting, and communicate effectively with internal and external customers. The position also requires use of standard office equipment and Windows-based computer applications. Axis Health System describes itself as a provider of behavioral health and integrated primary, dental, and behavioral health care on Colorado’s Western Slope. Its resources include recovery groups, Medication Assisted Treatment, specialized outpatient mental health programs, primary care, diabetes education, crisis services, resource navigators, insurance enrollment specialists, and tele-video systems.

Requirements

Bachelor’s degree in psychology, social service, or another healthcare-related field is identified as the ideal candidate’s qualification.
Experience working with community organizations as an advocate for high-need individuals.
Knowledge of patient health information and HIPAA compliance.
Ability to follow guidelines and the organization’s confidentiality and security rules; must regard work as confidential.
Organization, self-direction, excellent interpersonal and communication skills, and ability to work independently with minimal supervision.
Ability to plan work effectively, multitask, and prioritize in a fast-paced setting with interruptions and stressful conditions.
Ability to understand, navigate, and communicate information about complex multi-organizational systems of care.
Knowledge of, or ability to learn, care coordination models and community outreach programs; ability to learn new patient care documentation systems.
Ability to read and understand written materials and communicate job-related information to individuals and small groups.
Current driver’s license, eligibility for commercial vehicle insurance, and a driving record that allows insurability with AHS’ insurance agency.
Annual flu immunization by November 1 and annual TB screening.
BLS certification and current CPI training are required; the additional eligibility requirements specify BLS certification and CPI training within 90 days of hire.
Knowledge and ability to operate standard office equipment, including a scanner, computer, calculator, copy machine, fax, and multi-line telephone.
Working knowledge of Windows-based applications, including MS Word, MS Excel, and MS Outlook, and ability to access the internet.
Ability to be helpful and sensitive to employees’ needs while respecting corporate policies, procedures, and priorities.
Ability to concentrate in hectic and stressful settings.
Ability to travel occasionally.

Responsibilities

Provide comprehensive case management and care coordination for identified high-need patients as part of a designated clinical care team.
Conduct home visits periodically.
Facilitate health promotion classes periodically.
Staff outreach events periodically.
Travel between Axis Health System locations as needed.
Manage and prioritize work, plan an effective schedule, and take on additional duties when necessary.
Communicate job-related information to individuals and small groups and maintain effective working relationships with internal and external customers.