Community Health Worker - Marcum & Wallace Hospital

Mercy Health BSMH • Irvine, KY

4d

About The Position

The Community Health Worker provides direct support, outreach, and engagement to improve community health outcomes, well-being, and access to essential services. The role serves as a liaison between community members or patients and health and social service systems, providing culturally appropriate health education and addressing basic social drivers of health. Depending on the market design, the worker may serve in the community or assist patients in physician practices.

The position builds relationships with individuals and communities, identifies needs and barriers, connects people with resources, and supports community health programs. It may include outreach such as home visits and community events, maintaining records, and assisting with health education or basic screenings under appropriate supervision. This description is not exhaustive; employees may perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Requirements

• High school diploma or equivalent.
• Proficiency with computers, accurate data entry, and Microsoft Office.
• Comprehensive knowledge of the field’s concepts and principles.
• Sensitivity and experience working within different cultures.
• Ability to maintain professional and ethical boundaries and separate personal from professional interactions with clients.
• Ability to learn and implement new procedures and adapt to emerging community needs.
• Cultural competency and ability to work with diverse populations.
• Attention to detail, communication and collaboration, critical thinking, teamwork, conflict resolution, active listening, and relationship-building skills.

Nice To Haves

• Bachelor’s degree in Social Work, Public Health, Psychology, or a related field.
• Community Health Worker (CHW) certification in the state of practice; required within 12 months of hire.
• One year of recent experience in a community outreach or healthcare setting.

Responsibilities

• Build trusting relationships with individuals and communities and mediate between individuals and health and social service systems.
• Identify and engage individuals and families in need through outreach activities and community events.
• Evaluate community members’ health, social, and educational needs and challenges.
• Identify barriers such as housing, food insecurity, and transportation challenges, and connect individuals to appropriate resources.
• Conduct outreach, potentially including home visits and participation in community health fairs and local events, to build awareness and engage underserved populations.
• Maintain accurate, up-to-date records to support advocacy, monitor outcomes, and contribute to program evaluation.
• Perform or assist with health education and basic health screenings, such as blood pressure and glucose checks, under appropriate supervision.
• Provide support to ongoing community health programs.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED