UNIV - Community Health Worker (SC MOMs Program) - Department of Medicine: Division of Endocrinology

Medical University of South Carolina • Charleston, SC

37d • Hybrid

About The Position

In support of the Maternal Fetal Medicine and Diabetes joint high risk pregnancy clinic at MUSC, the Community Health Worker is a frontline public health professional who serves as a vital link between the SC MOMs program and the community. This role is split between active community outreach, virtual and direct in-clinic patient support, and cross-functional collaboration. The ideal candidate is a trusted advocate who can navigate social determinants of health, facilitate education, and ensure patients stay engaged with their clinical care.

Requirements

• A master's degree and three years professional experience in human services or social services programs.
• Ability to perform job functions in an upright position.
• Ability to perform job functions in a seated position.
• Ability to perform job functions while walking/mobile.
• Ability to climb stairs.
• Ability to climb ladders.
• Ability to work indoors.
• Ability to work outdoors in all weather and temperature extremes.
• Ability to perform job functions from kneeling positions.
• Ability to crawl while performing job functions.
• Ability to bend at the waist.
• Ability to twist at the waist.
• Ability to squat and perform job functions.
• Ability to perform 'pinching' operations.
• Possess good grip strength.
• Ability to fully use both hands/arms.
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
• Ability to fully use both legs.
• Ability to reach in all directions.
• Possess good finger dexterity.
• Ability to maintain tactile sensory functions.
• Ability to lift and carry 35 lbs., unassisted.
• Ability to lift objects, up to 35 lbs., from floor level to height of 36 inches, unassisted.
• Ability to lower objects, up to 35 lbs., from height of 36 inches to floor level, unassisted.
• Ability to push/pull objects, up to 75 lbs., unassisted.
• Ability to push/pull patients up to 300 lbs. in wheelchairs, etc., unassisted.
• Ability to lift and carry patients up to 300 lbs., assisted.
• Ability to maintain 20/40 vision, corrected.
• Ability to see and recognize objects close at hand.
• Ability to see and recognize objects at a distance.
• Ability to match or discriminate between colors.
• Ability to determine distance/relationship between objects; depth perception.
• Good peripheral vision capabilities.
• Ability to maintain hearing acuity, with correction.
• Ability to hear and understand whispered conversations at a distance of 3 feet.
• Ability to perform gross motor functions with fine motor movements.
• Ability to work in dusty areas.
• Ability to be qualified physically (by medical personnel) for respirator use, initially and annually.
• Ability to deal effectively with stressful situations.
• Ability to learn and use new processes, tools and equipment as required.
• Computer literacy.
• Ability to work overtime as required.
• Ability to work rotating shifts.

Nice To Haves

• Exceptional verbal and written skills with the ability to present information comfortably to both individuals and large groups.
• Proven ability to identify community health barriers and develop creative, empathetic solutions.
• Demonstrated success in building trust with diverse populations and clinical teams.
• Strong project management skills for planning events and managing clinic inventory.
• Ability to travel locally for community events and conduct home visits including some weekends.
• Prior experience in maternal health or diabetes management, combined with a background in community health or social services.
• Familiarity with the South Carolina healthcare landscape and community resources.
• Experience with public health forums and presentations.
• Ability to thrive in a fast-paced, high-stress environment.
• Fast learner regarding new systems, tools, and clinical equipment.
• Proficient in basic computer applications and data entry.
• Occasional weekend attendance required.

Responsibilities

• Partner with SC MOMs leadership to develop and execute a comprehensive community events and outreach calendar.
• Actively engage with community members to build trust and foster a deep understanding of the SC MOMs program.
• Provide on-site, hands-on, and interactive training at local events; advocate for the program to increase enrollment.
• Lead the end-to-end organization, planning, and on-site coordination of SC MOMs representation at all approved community events.
• Conduct home visits or designated community location as necessary to support patients.
• Attend weekly in-person SC MOMs clinics and provide support to both virtual and telemedicine providers and staff.
• Conduct screenings for Social Determinants of Health (SDOH) and build rapport with patients to identify and solve barriers to care.
• Proactively reach out to patients to confirm upcoming appointments and ancillary visits to ensure continuity of care.
• Educate patients on medication compliance, treatment plan adherence, and the importance of regular screenings.
• Manage the inventory of perishable/non-perishable pantries and assemble "New Patient Welcome Kits."
• Act as a liaison with the Diabetes Initiative of South Carolina to conduct outreach and screenings at designated gatherings.
• Partner with SC MOMs sponsors to enhance and represent the program’s overall mission.
• Collaborate with healthcare providers, social services, and community partners to facilitate a highly engaged approach to patient care.
• Participate in team meetings and contribute to collaborative projects aimed at improving SC MOMs and state wide health outcomes.
• Maintain clear, effective communication with internal and external leadership regarding program status and milestones.

Benefits

• Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level