Community Health Worker - South LA

Akido Companies Internal Job Board•Los Angeles, CA

About The Position

The Community Health Worker (CHW) supports members with complex medical and social needs in managing their health and wellbeing. The role encourages behavioral changes and improved health outcomes through education, peer support, and shared experiences. The position focuses on South Los Angeles and includes street outreach and case management for unhoused patients. The CHW manages a patient caseload, works with patients and clinical teams to develop and carry out care plans, connects members with medical and social services, and documents encounters in designated systems. The position requires at least 75% travel and involves both sedentary office duties and active field engagement.

Requirements

High school diploma or equivalent.
At least 2 years of experience with and comfort working with CalAIM populations of focus, including people experiencing homelessness, adults with serious mental illness or substance use disorder, adults transitioning from incarceration, and adults with complex medical needs.
At least 75% travel; must have a valid driver’s license, automobile insurance, and reliable transportation.
Ability to work in a dynamic, outdoors environment.
Ability to work independently and as part of a team.
Ability to prioritize multiple and competing tasks.
Ability to communicate effectively, including articulating relevant personal experiences.
Excellent oral communication and strong interpersonal skills.
Ability to use computers to document information in case management software.

Nice To Haves

Bilingual in English and Spanish strongly preferred.

Responsibilities

Manage a caseload of patients, including completing assessments, developing care plans with patients and clinical teams, and carrying out activities according to those plans.
Build rapport with patients to increase the likelihood of positive behavior changes.
Coach patients to minimize risks associated with identified common health conditions and behaviors.
Accompany members to medical and social services appointments.
Connect members to appropriate programs to address barriers to care and enhance compliance.
Link members to local, county, and state services; follow up with members and serve as a member advocate.
Introduce systems to promote self-management and self-efficacy.
Document information from every encounter in designated information systems.
Conduct outreach and engage eligible patients to enroll them in the Akido ECM Program.
Perform other duties as assigned.