Community Health Worker

Brightli • Hannibal, MO

21d

About The Position

Clarity Healthcare is seeking a compassionate, motivated Community Health Worker to help individuals overcome barriers to care and improve their health and well-being. The CHW serves as a trusted liaison between patients, healthcare providers, and community resources, helping people navigate healthcare, behavioral health, and social service systems, access services, and work toward their health goals. The position supports care coordination, health education, and efforts to address social determinants of health.

The role involves patient outreach and follow-up, community engagement, resource navigation, advocacy, and coordination with multidisciplinary care teams and community partners. The CHW also maintains documentation and data-entry records, supports departmental projects and quality initiatives, and performs other duties as assigned. The position is based in Hannibal, Missouri, in Clarity Healthcare’s Dental department, and is full-time, Monday through Friday.

Requirements

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and current auto insurance.
• Understanding of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques.
• Knowledge of local community resources, programs, and support services.
• Strong customer service, relationship-building, and problem-solving skills.
• Excellent interpersonal and active listening abilities.
• Ability to communicate clearly, compassionately, and professionally with diverse populations.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and Word.
• Ability to work independently and collaborate effectively within a multidisciplinary team.
• Tuberculosis screening is required for all direct care staff.
• Complete an approved Community Health Worker training program through a recognized curriculum provider.
• Complete required training related to the Missouri Foster Care Program, Trauma-Informed Care, Behavioral Health Conditions in Children, Suicide Prevention, and Substance Use Disorders.
• Obtain First Aid certification within three months of hire and maintain certification thereafter.
• Obtain CPR certification within three months of hire and maintain certification thereafter.

Nice To Haves

• Bachelor’s degree in Health Sciences, Social Work, Human Services, Public Health, or a related field.
• Two years of experience in community health, patient navigation, healthcare outreach, human services, case management, or a related field.
• Experience in customer service.
• Peer support or coaching experience.
• Community outreach and engagement experience.
• Experience in healthcare or behavioral health settings.
• Public speaking and health education experience.
• Data entry and documentation experience.

Responsibilities

• Serve as a bridge between patients, healthcare providers, and community-based organizations.
• Help individuals navigate healthcare, behavioral health, and social service systems.
• Identify barriers to care and collaborate with patients and care teams to develop solutions.
• Support care management initiatives, including chronic disease management, preventive care, and patient education.
• Conduct follow-up outreach by phone, community visits, and home visits as appropriate.
• Build community relationships to identify and engage individuals who may benefit from healthcare services and support.
• Educate community members about healthcare resources, preventive care, and wellness initiatives.
• Participate in outreach events and community engagement activities.
• Advocate for patients and promote culturally responsive, person-centered care.
• Connect individuals with appropriate healthcare services, support programs, and community resources.
• Assist patients with understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs).
• Provide culturally and linguistically appropriate education and support.
• Encourage self-advocacy and empower individuals to make informed healthcare decisions.
• Coordinate services and collaborate with providers, care teams, and community partners to improve health outcomes.
• Maintain accurate documentation and enter data according to organizational requirements.
• Assist with departmental projects, quality initiatives, and other duties as assigned.

Benefits

• 29 days of paid time off (PTO).
• HRSA loan repayment eligibility (requirements apply).
• Medical, dental, and vision insurance.
• 403(b) retirement plan with up to 5% employer match.
• Company-paid basic life insurance.
• Emergency Medical Leave Program.
• Flexible Spending Accounts for healthcare and dependent care.
• Employee Assistance Program (EAP).
• Employee Wellness Program.
• Employee Discount Program.
• Initial, ongoing, comprehensive, and supportive training.
• Advancement opportunities and promotion from within.
• A welcoming, warm, and supportive work culture and environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED