Community Health Worker

Community Health Network of Connecticut, Inc. • Wallingford, CT

33d • Remote

About The Position

The Community Engagement Department is looking to hire a Community Health Worker that lives in the Greater Hartford/Greater Manchester area and is bilingual (English/Spanish/Portuguese or other).

Under the direction of the Community Health Worker Team Lead, the Community Health Worker serves as a staff resource with specialized knowledge and experience in reducing barriers to accessing care. This entry-level Community Health Worker will be responsible for connecting with members and their families to navigate and access providers, community services, and other resources.

Requirements

• Lives in the Greater Hartford/Greater Manchester area.
• Bilingual (English/Spanish/Portuguese or other).
• Basic computer skills required.
• Current and unrestricted motor vehicle operator's license.
• Reliable transportation.
• HIPAA-compliant home workspace.
• Employee-supplied high-speed internet connection.
• Company-supplied computer workstation and telephone technology.

Nice To Haves

• Associates degree preferred.
• Experience in social services, public health, or allied health discipline.
• Minimum 1 year work experience, volunteer experience helping others or working with vulnerable populations.
• Experience could include having relationships with community-based organizations and/or state agencies such as prior experience working in a community setting, providing health education, outreach and follow-up and an understanding of Social Drivers of Health (SDOH) needs.
• Trust building traits and problem-solving skills.
• Knowledge of a specific community, population, and local resources.
• Bilingual (English/Spanish) Preferred.

Responsibilities

• Connecting members to providers, providing social support, community-based outreach, advocacy, culturally based education, health promotion and referrals to services for individuals, and families enrolled in the HUSKY Health Program.
• Working closely with medical providers, primary care teams, and other agencies involved in improving health outcomes for HUSKY members.
• Coordinating and supporting transitions of care.
• Conducting health risk assessments as needed.
• Cultivating and maintaining awareness of community cultures and values.
• Developing a positive and supportive relationship with members/families to assist with resource navigation and coordination.
• Building trust and providing on-going follow-up, basic motivational interviewing and goal setting with members/families.
• Conducting outreach and follow up to members for Social Drivers of Health (SDOH) needs and chronic health conditions via cold calls, home visits, knock-on-door approach, at HUB sites and visits to other settings, including but not limited to community events and health fairs on weekends and evenings, where members can be found.
• Educating and providing advocacy to members in appropriately utilizing the HUSKY Health program.
• Increasing the member’s capacity to address health and social issues and to become active participants in working toward care plan goals.
• Performing other related duties as assigned.
• Earning Community Health Worker (CHW) certification within the first two (2) years of employment.

Benefits

• We are dedicated to having a workplace where everyone feels valued, respected, and empowered to succeed.
• We embrace a wide range of perspectives and backgrounds, ensuring fair treatment and opportunities for all employees.
• We value our team’s rich array of experiences and viewpoints, which contribute to our innovative and collaborative environment.
• We are committed to providing an inclusive and accessible interview process.
• If you require a reasonable accommodation for your interview due to a disability. Please contact us in advance if you need an accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED