Community Health Worker

Loma Linda University Health•Loma Linda, CA

About The Position

The Community Health Worker helps patients and families navigate and access community services and health care services, and adopt healthy behaviors. The role supports providers and care management teams through an integrated approach to case management and community outreach. It provides social support and informal counseling and advocates for individuals and community health needs. Assigned duties may include assisting clinical personnel with community outreach, home visits, health assessments, and clinical-community intervention activities. Other duties may be assigned as needed. This is a temporary, full-time, day-shift position running from October through January 2027.

Requirements

  • Experience working in a multicultural setting.
  • Knowledge of community resources relevant to patient and family needs and ability to refer them to community agencies as appropriate.
  • Ability to read, write legibly, and speak English and Spanish fluently with professional quality.
  • Ability to use the computer, printer, and software necessary for the position, including Word, Excel, Outlook, and PowerPoint.
  • Ability to operate and troubleshoot basic office and patient care equipment required for the position and perform required patient care activities related to the position.
  • Ability to relate and communicate positively, effectively, and professionally with others; remain calm and courteous under pressure; collaborate; and accept direction.
  • Ability to communicate effectively in English in person, in writing, and by telephone.
  • Ability to think critically, manage multiple assignments, organize and prioritize workload, work under pressure, solve problems, recall information accurately, pay close attention to detail, and work independently with minimal supervision.
  • Ability to distinguish colors as necessary; hear sufficiently for general conversation and workplace sounds; and see adequately to read computer screens and written documents required for the position.
  • Valid driver's license required at time of hire.

Nice To Haves

  • One year of experience working in a community-based setting.
  • Knowledge of basic medical terminology.
  • Successful completion of a formal Community Health Worker training program, such as one offered by a college or other educational institution.

Responsibilities

  • Help patients and families navigate and access community services and health care services.
  • Help patients and families adopt healthy behaviors.
  • Support providers and care management teams through integrated case management and community outreach.
  • Provide social support and informal counseling.
  • Advocate for individuals and community health needs.
  • Assist clinical personnel with community outreach, including home visits, health assessments, and clinical-community intervention activities when assigned.
  • Perform other duties as needed.
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