COMMUNITY HEALTH WORKER

Axis Community Health • Pleasanton, CA

19d • $26 - $28 • Onsite

About The Position

Axis Community Health is hiring a Community Health Worker to advocate for and provide case management services to individuals who need significant support due to medical, mental health, and/or social challenges. The goal is to improve patients’ overall health and well-being. The CHW helps patients access care, navigate the healthcare system, and connect with community resources, serving as a liaison between patients, community organizations, and healthcare providers. The role requires the ability to work independently when needed and may involve work at multiple locations, including medical offices, patients’ homes, and other off-site settings.

The position is based at West Las Positas in Pleasanton, California, and is full-time, with an hourly salary range of $26.00–$28.00. Work is normally performed in a clinic office environment, and in some cases at telecommuting sites. Occasional travel to other Axis health centers and other locations is required. The job includes physical, sensory, and cognitive demands, and reasonable accommodations may be made when they do not cause undue hardship.

Axis Community Health is a nonprofit established in 1972 that provides comprehensive healthcare services to more than 15,000 people across all age groups in the Tri-Valley area. Its mission is to provide quality, affordable, accessible, and compassionate healthcare that promotes community well-being. Services include primary healthcare, mental health support, and dental care, with a commitment to access regardless of financial status, living situation, or insurance coverage.

Requirements

• High school diploma or equivalent.
• Effective decision-making, problem-solving, critical-thinking, and judgment skills.
• Knowledge of local health resources and community services.
• Valid and current driver’s license, reliable transportation, clean driving record, and automobile insurance.
• Ability to learn and adjust easily, remain flexible and responsive to change, and retain complex information.
• Strong organizational and time-management skills, including the ability to work independently.
• Strong analytical, employee-relations, and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to interact effectively and supportively with people from all backgrounds.
• Ability to maintain confidentiality and a professional demeanor and positively represent the organization.
• Ability to establish and maintain positive, professional working relationships.
• Ability to adjust priorities quickly as circumstances dictate.
• Regular and punctual attendance.
• Proactive, self-motivated approach and ability to collaborate effectively in a team environment.
• Can-do attitude and attention to detail, with the ability to organize.
• Ability to type at least 35 words per minute with minimal errors.
• Good computer skills, including Microsoft Office and Axis departmental systems.
• Ability to use office equipment, including copier and fax.
• Ability to occasionally carry, lift, push, pull, or move up to 20 pounds.
• Ability to perform moderately difficult manipulative tasks, including typing, writing, reaching, sitting, walking on various surfaces, standing, and bending.
• Ability to use a computer keyboard, telephone, copier, and other office equipment for extended periods; read documents and signage; communicate clearly; and perform the stated cognitive tasks, including analyzing, summarizing, interpreting, and synthesizing information.

Nice To Haves

• Associate of Arts or Bachelor of Arts degree in Public Health, Social Work, or a related field.
• One year of experience working as a Community Health Worker in an integrated behavioral healthcare setting.
• Experience applying decision-making, problem-solving, critical-thinking, and judgment skills in clinical and non-clinical settings.
• Experience in community outreach, healthcare, or social services.
• English and Spanish bilingual abilities.

Responsibilities

• Advocate for patients by helping them communicate with healthcare providers or social service agencies to support their overall health and well-being.
• Conduct outreach activities and enrollment assessments to engage individuals and community members in health programs and services.
• Provide health education to community members on topics such as nutrition, chronic disease prevention, mental health, and maternal and child health, with support from the care team.
• Conduct health screenings, including screenings for social determinants of health.
• Develop care plans addressing patients’ specific needs, connect patients with relevant resources, and serve as a liaison between community, health, and social services.
• Collaborate with local organizations as needed to strengthen community partnerships and access to resources.
• Educate patients about services available at Axis.
• Ensure work documentation meets established standards and comply with assigned clinic policies and procedures.
• Drive to other sites and locations as needed to perform job duties or support organizational operations.
• Participate in staff meetings and attend other meetings and training events as assigned.
• Perform other related duties, responsibilities, and special projects as assigned.

Benefits

• Employer-paid health, dental, and vision benefits for the employee.
• Option to participate in a 403(B) retirement plan with an employer matching contribution.
• Partial educational reimbursement.
• 12 paid holidays.
• Accrued paid time off with each pay period.
• Employee discount programs.
• Colleague Referral Bonus Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED