Community Health Worker

AltaMed•Commerce, CA

About The Position

Community Health Workers (CHWs) are trusted members of their communities who help address chronic conditions, preventive health care needs, and health-related social needs. They support at-risk and vulnerable patients in addressing the social, medical, and community challenges that can lead to poor health. The role helps patients overcome real-life obstacles and connect with health care navigation, specialty appointments and referrals, primary care appointments and routine care, preventive health screenings, financial services, and culturally appropriate health information about chronic disease management and prevention. CHWs may also serve as cultural brokers. CHWs receive training in Epic and Essette, DHCS requirements, trauma-informed care, motivational interviewing, health care navigation, harm reduction, mental health first aid, domestic and intimate partner violence, advocacy, insurance enrollment, social service and resource applications and referrals, and basic case management.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience working in health care or community outreach settings.
  • Valid BLS certification or higher, following American Heart Association or American Red Cross guidelines.

Nice To Haves

  • Bilingual English/Spanish, English/Mandarin, or English/Cantonese, depending on location.

Responsibilities

  • Help patients address chronic conditions, preventive health care needs, and health-related social needs.
  • Support at-risk and vulnerable patients in overcoming social, medical, and community challenges that affect their health.
  • Help patients navigate health care and access specialty appointments and referrals.
  • Assist patients with primary care appointments, establishing routine care, and preventive health screenings.
  • Provide culturally appropriate information about chronic disease management and prevention.
  • Support patients with financial services, social service and resource applications, and referrals.
  • Serve as a cultural broker.

Benefits

  • Medical, dental, and vision insurance
  • 403(b) retirement savings plan with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career advancement and development opportunities
  • Paid time off and holidays
  • Paid CME days
  • Malpractice insurance and tail coverage
  • Tuition reimbursement program
  • Corporate employee discounts
  • Employee referral bonus program
  • Pet care insurance
  • The role may qualify for discretionary bonuses or incentives.
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