Community Health Worker

Viva Health•Birmingham, AL

About The Position

VIVA HEALTH is seeking a Community Health Worker in Birmingham, Alabama. The role works alongside the Alabama Coordinated Health Networks (ACHN) and/or Medicare teams to help recipients access covered services appropriate to their conditions or circumstances. The Community Health Worker assists Care Coordinators and Case Managers with care management services, including promoting disease self-management, using approved educational tools, providing information about medical and community services as directed, and helping carry out established plans of care. The role may also assist with Health Risk Assessments and generating referrals. Travel to locations within the relevant service area may be required using reliable transportation insured in accordance with Company policy.

Requirements

  • High school diploma or GED.
  • Valid driver’s license in good standing.
  • Good interview and telephone skills, and the ability to interact with recipients in a caring, helpful, assertive, and tactful manner.
  • Ability to understand health-related service delivery systems.
  • Excellent communication and relationship skills.
  • Ability to analyze varied environmental factors in relation to members’ well-being.
  • Organization and time management skills.
  • Ability to be flexible, adaptable, and work effectively in a variety of settings, especially in the community.
  • Basic computer skills.

Nice To Haves

  • Bachelor’s degree.
  • Experience in case management, human services, public health, or working with the underinsured population.
  • Ability to use Microsoft Word and Excel.

Responsibilities

  • Work alongside ACHN and/or Medicare teams to help recipients access covered services appropriate to their conditions or circumstances.
  • Assist Care Coordinators and Case Managers in carrying out care management services.
  • Promote disease self-management using approved education tools.
  • Provide recipients with information about medical and community services as directed.
  • Assist with carrying out established plans of care as directed.
  • May assist with Health Risk Assessments and referral generation.
  • May travel to locations within the relevant service area using reliable transportation insured in accordance with Company policy.
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