Community Health Worker

Mat-Su Health Services•Wasilla, AK

8d•Hybrid

About The Position

Mat‑Su Health Services, Inc. (MSHS) is seeking a mission‑driven Community Health Worker to join our Primary Care team. This role is ideal for someone who is passionate about helping underserved populations, enjoys community engagement, and thrives in a collaborative healthcare environment. Mat-Su Health Services is a Federally Qualified Health Center (FQHC) providing progressive integrated medical, dental and behavioral health care. Working here means making a difference for underserved populations and helping people with real challenges. Work with a Mission-driven team on a beautiful campus and enjoy a robust benefit package. The Community Health Worker I works under the indirect supervision of the Primary Care Clinic Manager and collaborates with interdisciplinary FQHC teams to provide Social Determinants of Health (SDOH) assessments, short‑term care coordination, patient education, and linkage to community resources. This role also represents MSHS at health fairs, resource events, and community outreach activities.

Requirements

High school diploma or equivalent.
2–5 years of customer service experience; healthcare setting preferred.
Must obtain Community Health Worker (CHW) and Health Coach certification within 6 months of hire.
Clear background check (DHSS fingerprinted).
Current driver’s license and clear driving record.
Current TB screening test result.
Current First Aid and CPR certifications; CPI certification required when offered.

Responsibilities

Conduct outreach and engage eligible patients to identify SDOH factors impacting health and well‑being.
Document all patient encounters, assessments, ROIs, service plans, and outcomes in the electronic health record (EHR).
Coach patients in self‑management of health conditions and care plans.
Assist patients in accessing medical, behavioral health, and community‑based services.
Guide patients through the PRAPARE screening process and ensure timely documentation and coding.
Maintain knowledge of PCMH, UDS, CARF, and care coordination requirements.
Expand knowledge of community resources and facilitate patient access to appropriate services.
Provide Narcan training after completing required agency training.
Support front desk operations and assist patients with check‑in processes as needed.
Attend health, resource, and job fairs.
Monitor and report on CHW grants quarterly or as appropriate.