Community Health Worker-Psychiatric Team

Family Health Center • Worcester, MA

57d • $21 - $27 • Onsite

About The Position

This position will support the Psychiatric Team. The Community Health Worker will support the Psychiatric Team to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services.

Requirements

• High school diploma or GED required
• Minimum of two years relevant work or college-level internship experience required
• Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners
• Bilingual in English and another language appropriate to FHCW patient population required
• Community Health Worker Core Training required within first year of employment

Nice To Haves

• Bachelor’s degree is preferred
• Community Health Worker or Medical Interpreter certificate of completion is preferred

Responsibilities

• Supports the care team with patient follow-up, reminders, and addresses barriers to care.
• Document all services as required and will assist in meeting all program requirements.
• Collects and analyzes data related to the project and works with data management staff for data collection.
• Provides outreach and meets with patients to explain services and coordinates the treatment plan.
• Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable.
• Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services.
• Strong organizational and communication skills to act as a hub of information across multiple departments.
• Any and all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED