Community Health Worker or Housing Transition Coordinator

National Church Residences•Warren, OH

16d•Onsite

About The Position

The Transition Coordinator works in person in Northeast Ohio, serving adults who need housing and additional services to support their independence. The role helps adults transition from long-term care facilities to home or other community-based settings, ensuring a smooth, person-centered transition in accordance with organizational policies, state and federal regulations, and accreditation requirements. The position operates Monday through Friday, is based in Stark County, and involves frequent travel to visit clients in assigned counties. The role is under the general supervision of the Home Choice Manager. The coordinator serves as a link between healthcare and housing professionals and works with case managers to arrange services aligned with each consumer’s preferences and available community resources. The role also assists consumers with finding housing, obtaining required documents and supplies, accessing benefits and resources, and resolving questions or concerns. The employer offers paid travel time and mileage reimbursement. Employment benefits may vary by full-time, part-time, or contingent status.

Requirements

High school diploma or GED.
At least 1 year of social service or healthcare (STNA) delivery experience with adults, elderly people, and families.
Knowledge of supportive services and community resources in assigned areas or counties.
Valid driver’s license and compliance with the employer’s motor vehicle policy.
Ability to travel frequently throughout the workweek to serve clients.

Nice To Haves

Two years of social service or healthcare (STNA) delivery experience with adults, elderly people, and families preferred.
Knowledge of housing services in the assigned areas preferred.
Experience as a Community Health Worker or STNA.

Responsibilities

Serve as a liaison between healthcare and housing professionals, including service coordinators, discharge planners, and community-based service providers.
Maintain knowledge of the organization’s service lines, including adult day health, personal care/private duty, service coordination, skilled care, and hospice.
Collaborate with individual case managers to arrange services that match consumers’ preferences and community resources, including physicians, pharmacies, and other essential providers.
Help individuals locate housing and obtain necessary materials and supplies, such as Social Security cards and identification, and assist with applications.
Support consumers in accessing entitled benefits and resources.
Address consumers’ questions, concerns, and problems, and help ensure their daily needs are met.
Assist with completing consumer workbooks when needed.
Support participants with employment options when they express interest.
Maintain a professional, positive demeanor; manage time efficiently; promote teamwork and proactive problem-solving.
Uphold client rights, respect, and dignity, and immediately report complaints, abuse, misappropriation of funds or property, and corporate compliance issues.
Follow organizational policies, handbooks, safe-work practices, and applicable federal, state, and local regulations.
Perform other duties as assigned.
Travel frequently to visit and serve clients in assigned counties.

Benefits

Three medical and prescription plan options through a nationwide provider network.
Healthcare Flexible Spending Account or employer-funded Health Savings Account.
Fertility and family-building support, weight management, and chronic condition support.
Paid parental leave at 100% for four weeks.
Dental and vision coverage for employees and their families.
Company-provided life and accidental death and dismemberment insurance, and disability coverage.
Voluntary life and accidental death and dismemberment coverage for employees and their families, accident insurance, hospital indemnity, critical illness coverage, and pet coverage.
Dependent care Flexible Spending Account with company match, and transportation and parking Flexible Spending Accounts.
Well-being programs, including an enhanced Employee Assistance Program, tobacco cessation, and Well-Being Your Way rewards and reimbursements up to $1,000 per year.
Retirement program with immediate company funding starting at 3% and increasing up to 5% over time, plus an additional company match up to 5% when the employee contributes.
Tuition expense reimbursement.
Paid time off and 9 paid holidays.
Travel time pay and mileage reimbursement.