Community Health Advocate

Elara Caring•South Orange, NJ

3d•Onsite

About The Position

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. To continue to be an industry pioneer delivering unparalleled care, we need a Community Health Specialist with commitment and compassion. If so, apply today!

Requirements

Strong verbal and written communication skills
Effective organizational and interaction skills
Demonstrates flexibility, enthusiasm, and willingness to cooperate while working with others or in place of others
Demonstrates a clear understanding of how the referral source makes decisions and understands who the decision makers are
Demonstrates commitment, professional growth, and competency
Must have dependable vehicle, valid drivers license and current auto insurance in accordance with the laws of the state.

Nice To Haves

Experience in the Home Health industry is preferred
Knowledge of healthcare industry is preferred

Responsibilities

Performing community informational service events.
Delivers and picks up orders, progress notes to physicians, medical forms/records from physician offices and facilities and explains any documents and facilitates patient care communications; obtains requested signatures.
Implements provider relations strategies to positively affect referral base and revenue in assigned territory.
Identifies and visits case managers, discharge planners, social workers, physicians and any other potential and/or repeat referral sources on a scheduled and regular basis.
Maintains working knowledge of industry competitors as a continuous measure to ensure Elara Caring’s ability to retain and grow market share.
Collaborates with Leadership to plan, implement and participate in trade shows and other opportunities to promote Elara Caring in the community for referral generation or field staff recruitment purposes.
Collaborates with Leadership in contract assessment, preparation, and negotiation, as necessary.
Serves as educational resource to potential referral sources including, but not limited to, case managers and discharge planners regarding the spectrum of home health care services available from the Agency.
Markets Elara Caring services by maintaining active membership in local networking groups, attending meetings and events.
Receives referrals from physicians, hospitals, and other agencies and works with the applicable inter-company departments to support patient admission.
Serves as a liaison between the agency, physicians, facilities, referral sources, and hospitals in the community.
Promotes Elara Caring’s mission and vision statement and administrative policies to ensure quality of care.
Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule.
Performs other duties/projects as assigned.