BRCO Community Health - Coordinator 1-2

University of New Orleans•Alexandria, LA

1d•$37,000 - $47,000

About The Position

This position serves as a link between Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO). The position is domiciled at the Concordia Parish Health Unit in Ferriday, Louisiana. The coordinator meets with clients at regional PHUs or other community locations to conduct needs assessments and help clients set goals. The role includes regular follow-up calls and in-person visits, motivating clients to achieve their goals, and assisting with social needs such as homelessness, hunger, and employment. The coordinator also helps clients make follow-up appointments and complete applications for Medical Assistance and SNAP. Working with team members, the coordinator creates and maintains a directory of community resources, including food banks, housing assistance programs, and childcare resources, in parishes within the region. The role also involves attending community engagement events and scheduled program and regional meetings; documenting client encounters in detail; preparing reports and documents as needed or requested by program supervisors; and performing other tasks as assigned.

Requirements

Bachelor’s degree, or an Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
Excellent analytical and critical thinking skills.
Effective organizational and time management skills.
Great attention to detail and follow-up.
Ability to manage projects, assignments, and competing priorities.
Proficiency with Zoom, Teams, and Microsoft Office, including Outlook, Word, and Excel.

Nice To Haves

Advanced degree.
At least 1 year of professional experience in healthcare, social services, or community organization fields.
At least 1 year of professional experience working with community programs and resources.
At least 1 year of professional experience working within the parishes, communities, and areas where the position is located.
Relevant industry certifications.

Responsibilities

Serve as a link between Parish Health Units and community programs and resources for BRCO.
Meet clients at regional PHUs or other community locations and conduct needs assessments, including helping clients set goals.
Make regular follow-up calls and in-person visits with clients.
Motivate clients to meet their identified goals.
Help clients address social issues such as homelessness, hunger, and employment.
Assist clients with making follow-up appointments and completing Medical Assistance and SNAP applications.
Work with team members to create and maintain a directory of community resources in parishes within the region.
Attend community engagement events in parishes within the region.
Document each client encounter in detail.
Prepare reports and documents as needed or requested by program supervisors.
Attend scheduled program and regional meetings.
Perform other tasks as assigned.