BRCO Community Health - Coordinator 1-4

University of New Orleans•New Orleans, LA
•$37,000 - $47,000

About The Position

This position serves as a link between Parish Health Units (PHUs) and community programs and resources for the Bureau of Regional and Clinical Operations (BRCO). The position is domiciled at the St. John Parish Health Unit in Reserve, Louisiana. The coordinator meets clients at regional PHUs or other community locations to assess their needs and help them set goals, then provides regular follow-up by phone and in person to motivate clients toward those goals. The position also helps clients address social needs, including homelessness, hunger, and employment, and assists with follow-up appointments and applications for Medical Assistance and SNAP. The coordinator works with team members to create and maintain a directory of community resources, attends community engagement events and scheduled program and regional meetings, documents each client encounter in detail, and prepares reports and other documents as needed or requested by program supervisors. Other tasks may be assigned. Applicants must submit a detailed resume, a cover letter explaining their fit for the position and LSU New Orleans, and the names and contact information of three references. The position remains open until filled.

Requirements

  • Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
  • Excellent analytical and critical thinking skills.
  • Effective organizational and time management skills.
  • Great attention to detail and follow-up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficiency with Zoom, Teams, and Microsoft Office, including Outlook, Word, and Excel.

Nice To Haves

  • Advanced degree.
  • At least 1 year of professional experience in healthcare, social services, or community organizations.
  • At least 1 year of professional experience working with community programs and resources.
  • At least 1 year of professional experience working within the parishes, communities, and areas where the position is located.
  • Relevant industry certifications.

Responsibilities

  • Meet clients at regional Parish Health Units or other community locations and conduct needs assessments, including helping clients set goals.
  • Make regular follow-up calls and in-person visits with clients.
  • Motivate clients to meet their identified goals.
  • Help clients address social issues such as homelessness, hunger, and employment.
  • Assist clients with follow-up appointments and applications for Medical Assistance and SNAP.
  • Work with team members to create and maintain a directory of community resources in parishes within the region, including food banks, housing assistance programs, and childcare resources.
  • Attend community engagement events in parishes within the region.
  • Document each client encounter in detail.
  • Prepare reports and documents as needed or requested by program supervisors.
  • Attend scheduled program and regional meetings.
  • Perform other tasks as assigned.
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