BRCO Community Health - Coordinator 1-1

University of New Orleans•Alexandria, LA
•$37,000 - $47,000

About The Position

This position is domiciled in the Winn Parish Health Unit and serves as a link between Parish Health Units (PHUs), community programs, and resources for the Bureau of Regional and Clinical Operations (BRCO). The coordinator meets clients at regional PHUs or other community locations to assess needs and help clients set goals, then follows up through regular calls and in-person visits to motivate them toward those goals. The role also helps clients address social needs, arrange follow-up appointments, and complete applications for Medical Assistance and SNAP. The coordinator works with team members to maintain a directory of community resources, attends community engagement events and program or regional meetings, documents each client encounter, and prepares reports and other documents as needed or requested by program supervisors. Other tasks may be assigned.

Requirements

  • Bachelor’s degree, or an associate’s degree plus 3 years of professional experience, or 6 years of professional work experience.
  • Excellent analytical and critical-thinking skills.
  • Effective organizational and time-management skills.
  • Great attention to detail and follow-up.
  • Ability to manage projects, assignments, and competing priorities.
  • Proficiency with Zoom, Teams, and Microsoft Office, including Outlook, Word, and Excel.

Nice To Haves

  • Advanced degree.
  • At least 1 year of professional experience in healthcare, social services, or community organizations.
  • At least 1 year of professional experience working with community programs and resources.
  • At least 1 year of professional experience working in the parishes, communities, and areas where the position is located.
  • Relevant industry certifications.

Responsibilities

  • Link Parish Health Units and community programs and resources for BRCO.
  • Meet with clients at regional PHUs or other community locations and conduct needs assessments, including helping clients set goals.
  • Conduct regular follow-up calls and in-person visits with clients.
  • Motivate clients to meet their identified goals.
  • Help clients address social issues such as homelessness, hunger, and employment.
  • Assist clients with follow-up appointments and applications for Medical Assistance and SNAP.
  • Work with team members to create and maintain a directory of community resources in parishes within the region.
  • Attend community engagement events in parishes within the region.
  • Document each client encounter in detail.
  • Prepare reports and documents as needed or requested by program supervisors.
  • Attend scheduled program and regional meetings.
  • Perform other tasks as assigned.
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