Community Habilitation Coordinator

Kelberman Center Inc•City of Utica, NY

7d•$23 - $26•Hybrid

About The Position

The Community Habilitation Coordinator plays an integral role in supporting individuals receiving Community Habilitation services. This position provides oversight, guidance, and person-centered planning for individuals on an assigned caseload while supporting and supervising direct support professionals. Coordinators ensure high-quality service delivery, regulatory compliance, and a positive, inclusive environment that reflects Kelberman’s mission, values, and commitment to excellence.

Requirements

Strong verbal and written communication skills.
Ability to manage sensitive situations with professionalism, tact, and confidentiality.
Excellent organizational skills and attention to detail.
Effective time management and ability to meet deadlines.
Proficiency with Microsoft Office Suite or related software.
Demonstrated strengths in teamwork, flexibility, problem-solving, and customer service.
Ability to adapt to changing priorities and support others through change.
Commitment to Kelberman’s mission, values, and person-centered philosophy.
Bachelor's degree in human services or related fields preferred.
1–3 years of experience supporting individuals with developmental disabilities required.
OPWDD QIDP certification preferred.
Valid NYS Driver’s License required; travel is necessary.
Must complete fingerprinting and background checks per OPWDD regulations.

Nice To Haves

Bachelor's degree in human services or related fields
OPWDD QIDP certification

Responsibilities

Promote the safety, well-being, and independence of individuals receiving services.
Provide weekly direct support hours and implement individualized goals and supports.
Deliver direct support services as needed to ensure continuity of care.
Develop, implement, and document Staff Action Plans (SAPs) aligned with Life Plan outcomes.
Maintain timely, accurate, and complete documentation and records.
Support individuals with personal care, self-care, and other needs they cannot complete independently.
Provide daily oversight and guidance to direct support staff in home and community settings.
Communicate expectations clearly and foster a supportive, collaborative team environment.
Offer coaching, feedback, and performance support to enhance staff growth and effectiveness, including addressing disciplinary needs in conjunction with supervisor and human resources if warranted.
Complete 90-day and annual performance evaluations for direct support staff.
Assist with onboarding, orientation, and ongoing training for new and existing employees.
Recruit and train direct support professionals
Serve as a positive role model
Represent Kelberman in a professional manner in all interactions
Participate in treatment team meetings, training, and collaborative planning.
Maintain strong communication with individuals, families, staff, community partners, and internal departments.
Ensure compliance with OPWDD regulations, agency policies, and quality standards.
Contribute to a work environment that promotes respect, teamwork, and alignment with the agency's mission.
Participate in committees, training, and other team activities as assigned.
Perform additional duties as needed to support program success.