Community Experience Coordinator

Cohere Life•Montgomery, TX

6d•Onsite

About The Position

Two Step Farm is seeking a Community Experience Coordinator to join their team in Montgomery, Texas. This role is responsible for creating a welcoming front-of-house experience, building relationships with homeowners, supporting events and reservations, and communicating community life through various channels. The ideal candidate is high-energy, adaptable, naturally hospitable, and proactive. Cohere, the employer, focuses on creating communities where people connect, belong, and thrive, and this role is crucial in shaping the early resident experience at Two Step Farm, a growing residential community.

Requirements

1–3 years of experience in hospitality, community engagement, events, higher education, resident life, customer experience, communications, or a related field.
Experience creating welcoming, high-touch experiences for guests, residents, students, customers, or event attendees.
Experience supporting or coordinating events, programs, venue operations, or community experiences.
Comfort creating social media content, graphics, or promotional materials using Canva or similar tools.
Strong written and verbal communication skills and the confidence to interact with a wide variety of people.
Highly organized with the ability to manage multiple priorities while keeping track of the details.
High energy, a can-do attitude, and the ability to adapt when plans change.
A natural relationship-builder who enjoys being visible, approachable, and present.
Willingness to learn, take initiative, solve problems, and jump in where needed.
Proficiency in Microsoft Office and the ability to learn new technology and systems.
Ability to consistently work the anticipated schedule of Monday–Wednesday and Saturday, 9:00 a.m.–6:00 p.m., and Sunday, 12:00–5:00 p.m., with some flexibility based on community needs and event schedules.
Evening availability is required as needed to support community events and external reservations.
Comfortable working outdoors in varying weather conditions and being on your feet for extended periods.
Ability to move throughout community facilities and event locations and assist with event setup and breakdown.
Ability to lift and move event equipment and supplies weighing up to 30 pounds.
Ability to operate a motor vehicle and travel between community locations or complete business-related errands as needed.

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality Management, Communications, Event Management, Business, Education, or a related field preferred.

Responsibilities

Serve as a welcoming, visible front-of-house presence for homeowners, guests, builders, vendors, and community partners.
Build genuine relationships with residents by learning names, understanding what matters to them, and helping them feel connected to the community.
Provide thoughtful hospitality and support throughout community spaces, events, tours, and day-to-day interactions.
Help residents and guests navigate questions, resources, programs, and community opportunities while following through to ensure needs are addressed.
Conduct community tours and help share the Two Step Farm story with prospective residents and guests.
Plan and execute smaller resident events and engagement experiences designed to create connection and participation.
Support larger community and marketing events alongside the Engagement team, including logistics, vendor coordination, welcome tables, setup, on-site execution, and breakdown.
Coordinate an assigned portfolio of external event and venue reservations from scheduling and client communication through event-day execution.
Help create memorable experiences by noticing the details, anticipating needs, and stepping in wherever support is needed.
Create engaging social media content, event promotions, digital updates, and resident-facing materials.
Use Canva or other creative tools to develop graphics and materials that reflect the personality of the community.
Help tell the story of what’s happening in the community and encourage residents to get involved.
Monitor community email and text channels and provide timely, thoughtful responses to guest questions and requests.
Work closely with the Engagement team and other community partners to support an evolving resident experience.
Stay flexible as priorities, events, and community needs change.
Take ownership of details and follow through rather than simply handing things off.
Look for opportunities to improve the experience, strengthen relationships, and leave each interaction better than you found it.

Benefits

Medical coverage available on your first day
Employer-paid dental coverage
Vision coverage
401(k) retirement plan
Employer-paid Life Insurance, AD&D, and Long-Term Disability coverage
Pet insurance options
Employee Assistance Program with mental health, financial, legal, and family support resources
Travel assistance and identity theft protection
Complimentary will preparation services
Generous paid time off
16 paid holidays each year, including a Birthday Day and Volunteer Day, in addition to PTO
Professional development and growth opportunities