Community Events Coordinator

Senior Living Communities Careers•Greenville, SC

About The Position

The Community Events Coordinator works closely with the Member Services and Dining departments to provide excellent customer service to members and the outside community. The role coordinates community and member events, including event-space bookings, food and beverage, room layouts, supplies, audiovisual equipment, signage, décor, on-site production, and event closeout. The coordinator serves as a liaison with vendors and performers, schedules events and space visits, promotes Cascades Verdae as an event venue, and manages private events for members. The position also manages and develops the Independent Living Activities Calendar, supervises Independent Living Life Enrichment Leader positions, and assists with large Healthcare events. It requires attention to detail, sound prioritization, meeting deadlines, effective communication with internal and external customers, and the ability to manage multiple projects. The coordinator represents the campus professionally, supports resident and employee safety and well-being, maintains confidentiality and HIPAA standards, and may occasionally drive for company purposes or to facilitate resident/member needs.

Requirements

At least 1 year of experience coordinating special events.
Ability to work with minimal supervision.
Excellent interpersonal skills in person and by phone, with a high level of professionalism.
Excellent communication skills, including writing, proofreading, and speaking.
Professional conduct and a high level of confidentiality.
Proficiency with current versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges, as well as email and web searches.
Ability to work indoors and outdoors during the workday.
Ability to climb two flights of stairs.
Ability to lift objects weighing 25 pounds or less over the head and move objects weighing 40 pounds or more.
Ability to work under time-sensitive or stressful conditions.
Ability to respond to medical emergencies on rare occasions and assist with resident evacuations if required.
Valid driver’s license and a satisfactory driving record as specified by the Company and its automobile insurance carrier.
Willingness to work evenings, weekends, and holidays as needed.

Nice To Haves

College degree; significant work experience may substitute for a degree.

Responsibilities

Represent the campus positively to the public and foster respect and courtesy for residents and employees.
Promote safety and the well-being of residents and employees through campus programs.
Uphold the campus Mission Statement and maintain HIPAA standards and confidentiality.
Arrange event space, food and beverage, table setups, supplies, audiovisual equipment, signage, and décor.
Gather project information and propose ideas to improve event planning and implementation.
Manage on-site event production and cleanup as needed; create room layouts and close out events.
Serve as a liaison with vendors and performers on event-related matters.
Coordinate appointments and visits to view event spaces and schedule events on the calendar.
Manage multiple projects and assignments from staff and customers.
Market Cascades as an event venue to the outside community.
Manage member private events, including coordination, setup, planning, and scheduling.
Supervise Independent Living Life Enrichment Leader positions.
Manage and develop the Independent Living Activities Calendar.
Assist with large Healthcare events.
Communicate information accurately and promptly to appropriate internal and external customers.
Occasionally operate a personal or company-owned vehicle for designated company purposes or to facilitate resident/member needs.
Travel occasionally for training, continuing education, emergencies, and other company functions.
Know and follow fire and safety procedures, including those involving blood-borne pathogens.
Maintain proper uniform and a high standard of appearance, and complete work promptly.
Understand the budget and exercise cost control.
Interact with marketing tours and prospective residents; maintain positive resident and employee relations.
Handle complaints and recommendations constructively and attend required employee in-services.
Accept other duties as required by the Director of Member Services.