Community Engagement Technician

City of Raleigh North Carolina • Dorothea DIx Park, NC

7d • Onsite

About The Position

The permanent part-time Community Engagement Technician reports to the Community Engagement Analyst Sr. and assists Volunteer Services Coordinators with volunteer management, coordinating volunteer opportunities, and developing community partnerships. The position promotes volunteer opportunities and recruits volunteers to support City of Raleigh parks, greenways, programs, facilities, and special events. The technician also works alongside volunteers on park maintenance projects and special events. Work may take place at any of the City’s 220 parks or along its 120 miles of greenway, depending on volunteer projects.

The position is expected to work 25 hours per week. The specific weekday schedule is to be determined, with frequent Saturday morning work and occasional evening hours. The role frequently involves outdoor work and possible exposure to cold, heat, rain, and other inclement weather. It may also involve working in an office or similar indoor environment, outdoors or near moving traffic, and in a vehicle.

The Volunteer Services Program provides opportunities for individuals and groups to enhance City of Raleigh parks, greenways, programs, special events, and facilities. Its vision is to bring people to parks and parks to people, expanding resources and developing diverse community partnerships to enrich the community through exceptional experiences.

Requirements

• High school diploma or GED equivalency and one year of experience in recreation, childcare, sports, or a related field, or an equivalent combination of training and/or experience providing the required knowledge, skills, and abilities.
• Valid North Carolina Class C driver’s license with a satisfactory driving record, or ability to obtain one within 60 days of hire.
• Experience managing and supervising volunteers.
• Comfort working outdoors in various weather conditions.
• Excellent verbal and written communication skills.
• Strong planning, organizational, and time-management skills.
• Proven ability to multitask and manage multiple projects simultaneously.
• Experience with database management and reporting.
• Ability to maintain positive working relationships with diverse individuals and groups.
• Strong communication, leadership, and time-management skills.
• Enthusiastic, energetic, motivated, creative, and dependable.
• Proficiency in Microsoft Outlook Suite, including Outlook, Excel, Word, SharePoint, OneDrive, and Forms.

Nice To Haves

• Bachelor’s degree or degree-seeking status in recreation, communications, marketing, or a related environmental field.
• One year of experience in marketing, community relations, parks and recreation, or a related field.
• One year of professional or volunteer experience working with volunteers.
• Experience with CERVIS, ArcGIS, Access, and GovDelivery.

Responsibilities

• Drive to and from volunteer projects across the City; a City Permit is required to meet this requirement.
• Conduct on-site volunteer training and supervise volunteers participating in volunteer opportunities.
• Assist with managing volunteer databases and paperwork.
• Prepare online volunteer event postings in the CERVIS volunteer registration system.
• Assist with requests from individuals and groups to coordinate volunteer opportunities.
• Promote and market the Volunteer Services Program using online marketing tools.
• Assist with developing partnerships through community outreach efforts.
• Contribute to special projects as assigned.
• Work alongside volunteers on park maintenance projects and special events.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED