Community Engagement Specialist (Maricopa County)

Holon Health•Phoenix, AZ

just now•Remote

About The Position

At Holon Health, we are a healthcare startup focused on providing whole-person care to individuals with Substance Use Disorder (SUD). We integrate medical, behavioral, and social care, prioritizing prevention and recovery. Our approach is grounded in compassion, community wisdom, and a belief in second chances. We foster a collaborative, curious, and integrity-driven work environment. This role is for a dynamic and results-driven Community Engagement Specialist in Maricopa County, responsible for driving client engagement by communicating the value of Holon Health services to potential clients. The ideal candidate will have a strong sales and community engagement background, excellent communication skills, and a passion for improving access to physical, behavioral, and social healthcare for vulnerable populations.

Requirements

3-5 years of experience in a community engagement, patient acquisition and/or sales role
Strong interpersonal and communication skills
Ability to understand and communicate complex healthcare solutions in a clear and concise manner
Results-driven with a track record of meeting or exceeding sales targets
Familiarity with CRM software and sales analytics tools
Ability to perform functions with minimal supervision

Nice To Haves

People with lived experience in recovery
An understanding of the community served and the justice system preferred
Written and oral fluency in English and Spanish is a plus

Responsibilities

Create and execute patient acquisition strategies aligned with Holon Health's goals and values.
Conduct consultations with potential clients to understand their healthcare needs and goals.
Build rapport and establish trust by effectively communicating the benefits of Holon Health services.
Clearly articulate the unique value propositions and advantages of choosing Holon Health for their healthcare needs.
Plan and execute community outreach events to raise awareness about Holon Health services and engage with potential clients.
Leverage digital marketing strategies, including social media, online advertising, and email campaigns, to attract and acquire clients.
Implement traditional marketing methods, such as print materials and community events, to reach diverse audiences.
Set and achieve monthly and quarterly sales targets.
Monitor and report on key performance indicators related to client engagement and sales metrics.
Gather feedback from clients and use insights to improve the sales process and client satisfaction.
Collaborate with the team to address any challenges and continuously enhance the client experience.
Work closely with the Client Engagement and Care teams to ensure a cohesive and positive client experience from acquisition through engagement.
Embrace diversity and inclusion by valuing different perspectives, challenging bias, and promoting a culture of belonging.
Additional duties as assigned.