Community Engagement Project Manager

New Era Technology•Indianapolis, IN

9d•Hybrid

About The Position

The Community Engagement (CE) team manages a wide range of philanthropic, volunteer, and sponsorship programs. As a Project Manager, you will be the operational backbone for these programs and the tools that support them. Your responsibilities will include keeping tasks, deadlines, and committee work on track, managing the CE team’s project management software and workflow tools, and administering the CE’s public events calendar and Corporate Sponsorship program. This role operates within the Client's Community Engagement team, working closely with CE program owners, committee members, and cross-functional partners to ensure programs, tools, and events remain on schedule. The Project Manager has no direct reports but serves as the primary point of contact for project management software, workflow administration, and cross-program coordination.

Requirements

10+ years of professional project management experience.
Bachelor’s Degree in Business Administration, Communications, Public Relations, Organizational Leadership, Management Information Systems (MIS), or a related field.
Strong project management discipline across complex, cross-functional initiatives.
Proficiency with PM software, permissions, user administration, SOPs, and operational reporting.
Ability to manage multiple workstreams, deadlines, stakeholders, and dependencies simultaneously.
Strong meeting facilitation, follow-up, and written status communication skills.
Ability to create clarity in ambiguous environments and keep teams focused on decisions and next steps.
Comfort coordinating workflow tooling, dashboard status reporting, and operational handoffs.
High attention to detail, strong organization, and proactive issue escalation.

Nice To Haves

Direct experience with community events, event planning/execution, and committee management.
PMP, Agile, or Scrum credentials preferred.

Responsibilities

Serve as project manager for the successful delivery of assigned programs, balancing priorities across multiple concurrent initiatives based on scope, complexity, and organizational needs.
Build and maintain integrated project plans with program owners.
Own task tracking, deadline tracking, dependency tracking, RAID log, and decision log for these programs. Ensures tasks are entered and managed by CE staff for other programs.
Assign, confirm, and follow up on tasks in partnership with program leads.
Surface blockers, sequencing issues, capacity risks, and unresolved decisions in a timely way.
Ensure deliverables are organized, versioned, reviewed, and completed according to agreed priorities.
Establish and manage meeting cadences, including agenda planning, participant coordination, notes, follow-ups, and action tracking.
Coordinate committee and planning meetings related to modernization work, and two additional programs’ operations.
Ensure the right decisions are brought to the right forums at the right time.
Maintain clear communication routines so CE leaders and program owners understand progress, risks, and next steps.
Serve as the primary owner of CE project management software, including access, permissions, standard operating procedures, staff questions, upgrades, and changes.
Ensure CE modernization and program tasks and workstreams are represented accurately in the PM tool.
Coordinate PM tool adoption and usage expectations across CE staff and contractor roles.
Track workflow statuses and operational progress once the relevant dashboard or workflow tooling is available.
Coordinate operational dependencies across the Modernization Lead, Transformation & Change Enablement Lead, Implementation Specialist, CE staff, committee members, and cross-functional partners.
Manage the public calendar of CE events and opportunities in coordination with contributors.
Manage Corporate Sponsorship program administration.
Support clear handoffs between modernization planning, CE operations, and future implementation activities.
Direct committee and planning meetings for modernization work and ongoing operations across two additional programs.
Ensure key decisions are brought to the appropriate forums at the right time.
Maintain transparent communication routines so CE leadership and program owners remain aligned on progress, risks, and next steps.