SFGATE Community Engagement Program Manager

Hearst•San Francisco, CA

6d•Hybrid

About The Position

SFGATE is seeking a full-time Community Engagement Program Manager to drive growth, retention, and engagement across its community and membership programs, with a focus on the app and Friends of SFGATE. This role sits at the intersection of editorial, product, membership, and events, acting as the newsroom's advocate for community building across all platforms. SFGATE is a digital-only publication reaching over 28 million readers monthly, known for its coverage of San Francisco and the Bay Area.

Requirements

Proven experience growing an audience, subscriber base, community, or following in media, product, membership, events, or a related field.
A self-starter who is organized, self-guided, and thrives juggling multiple tasks.
Exceptionally creative and entrepreneurial with a knack for identifying opportunities and building new initiatives.
Excellent communication skills.
Collaborative and service-minded approach to working with newsrooms.
Familiarity with SFGATE's brand and voice, demonstrated by reading the site and following on social media.

Responsibilities

Drive growth and retention for SFGATE's app and Friends of SFGATE membership, and for community engagement more broadly.
Plan and produce live events and experiences that build membership and deepen brand affinity.
Test and launch new engagement tools and exclusive content across platforms.
Oversee production schedules for app features such as maps and games, and work with outside partners on new offerings.
Track engagement and growth metrics, translating what you learn into action across teams.