Community Engagement Navigator

ASIAN AMERICANS ADVANCING JUSTICE SOUTHERN CA•Los Angeles, CA

8h•$21 - $32•Hybrid

About The Position

The Community Engagement Navigator is a multi-faceted member of a dynamic team that works closely with community members and most of Advancing Justice Southern California’s programs. The Community Engagement Navigator will be working directly with community members, including but not limited to: case management and service navigation, community outreach and education, and community partner relationship-building. Working directly with vulnerable limited English proficient community members, the Community Engagement Navigator will provide direct navigation assistance services, in addition to legal services provided by AJSOCAL programs. The Community Engagement Navigator will also promote the services provided by AJSOCAL by cultivating relationships with community partners and actively engaging in community outreach opportunities (e.g., community events, media engagements, and social media activities). The Community Navigator will be working closely with community members who are victims of anti-Asian discrimination, survivors of domestic violence, and clients of AJSOCAL programs. This is a fixed term position and IS covered under the Collective Bargaining Unit.

Requirements

Minimum 6 months direct community service with AAPI community members/CBOs, including volunteer experience.
Strong written, oral, interpersonal, and presentation skills.
Strong track record of public speaking, that reflects fearlessness and enthusiasm.
Ability to work independently or as part of a team with minimal supervision.
Bilingual / biliterate in Vietnamese preferred.
Demonstrated sincere commitment to social justice and serving on behalf of low-income, immigrant AAPI communities.
Excellent time management and organizational skills.
Strong computer and database skills with familiarity with Microsoft Office Suite products preferred.
Familiarity with digital communications (website, social media, email).
Ability to work flexible hours, including some evenings and weekends.
Valid driver’s license, and access to vehicle or to alternative means of transportation

Nice To Haves

Bilingual / biliterate in Vietnamese

Responsibilities

Promote AAD program and other AJSOCAL programs by engaging community members in traditional and creative forms of community outreach.
Cultivate community partnerships with community-based organizations, community organizers, government departments, media, and other groups that provide benefits and services.
Present Bystander Intervention training, upon completion of certification training.
Communication liaison between the community/external organizations and AJSOCAL – promoting AJSOCAL’s services and capacity to external organizations; feeding relevant community news to AJSOCAL’s various program units.
Lead outreach campaigns of assigned direct service unit(s), including developing media and budget plan and presenting at workshops.
Translate or create language specific outreach and community education content for various channels and usage.
Provide rapid-response case navigation and accompaniment client services.
Assist clients in obtaining non-legal services and benefits provided by supportive agencies and community partners.
Advocate for clients in obtaining legal services, support our Asian Language Intake Program Support policy/litigation efforts
Perform administrative duties including but not limited to inputting intakes into database and filing.
Provide timely and accurate data collection and tracking for client services and interactions.
Assist with grant management and reporting, as needed.
All other duties as assigned.