Community Engagement Manager

CenterWell • San Antonio, TX

3d • Onsite

About The Position

The Community Engagement Manager will play a pivotal role in expanding our patient base, enhancing our presence, and fostering meaningful relationships within the community. This position is responsible for leading a dynamic team of professionals dedicated to driving new patient acquisition through strategic outreach and engagement initiatives.

Requirements

• 3+ years of experience in field sales, with at least 1 year in a leadership role.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of the senior healthcare industry, particularly Medicare Advantage and value-based care.
• Excellent communication, negotiation, and interpersonal skills.
• Strong leadership and team management abilities.
• Ability to analyze data and market trends to inform strategic decisions.
• Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
• This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This is a field sales position, not work from home, and may require evening or weekend hours.

Nice To Haves

• Bachelor's degree in business, marketing, or related field.
• Bilingual Spanish

Responsibilities

• Lead, mentor, and manage a team of community engagement professionals to achieve performance targets.
• Facilitate training programs to enhance team skills in community outreach and patient acquisition.
• Develop and execute comprehensive community engagement strategies to drive new patient acquisition.
• Build and maintain strong relationships with local organizations, businesses, and community leaders.
• Organize and participate in community events and health fairs to engage potential patients.
• Monitor and analyze patient acquisition data and campaign performance to assess effectiveness and identify areas for improvement.
• Ensure all community engagement activities comply with healthcare regulations and organizational policies.
• Stay informed about industry trends and best practices.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager