Community Engagement Manager

The HR Team • Baltimore, MD

19h • Hybrid

About The Position

Bring your energy, your creativity, and your love of play-and be part of shaping joyful learning experiences for children, families, and communities across Baltimore and beyond. The Community Engagement Manager is responsible for the planning, coordination, and facilitation of community engagement programs, including Communities At Play and Professionals At Play. This role oversees program logistics while guiding Communities At Play sessions, co-facilitating Professionals At Play, and supporting internal museum training related to playful learning and community engagement. By fostering a culture of collaboration, equity, and continuous improvement, the Community Engagement Manager builds strong relationships with families, educators, community partners, and staff. This position ensures smooth program implementation through effective scheduling, tracking, documentation, communication, and facilitation. Communities At Play is a 6-session community-centered learning experience that supports families, caregivers, and community partners in understanding and applying the science of play. Professionals At Play is a learning initiative that supports the early childhood workforce in applying play-based learning strategies into their professional practice. The Community Engagement Manager plays a critical role in supporting program quality, operational excellence, and the expansion of playful learning across communities.

Requirements

• Bachelor's degree in education, early childhood, or related field
• 3–5 years of experience working with families and communities in both formal and information education settings
• Previous experience as a team leader, supervisor or manager
• Strong organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple priorities and timelines
• Access to consistent personal transportation and ability to travel within state to different locations
• Proficiency with Microsoft Office, Asana, Canva, and/or similar tools
• Must be 18 years of age and able to pass a background check

Nice To Haves

• Master's degree in education or related field
• Bilingual or multilingual language skills
• Experience working with diverse communities

Responsibilities

• Participate in professional learning opportunities to build their capacity to facilitate Communities At Play and co-facilitate Professionals At Play sessions
• Model play-based, interactive, relationship-centered facilitation
• Adapt facilitation strategies to meet the needs of diverse groups
• Support museum staff coaching and development
• Ensure program quality and fidelity across cohorts
• Collaborate with Community Engagement Director and Strategic Advisor to assist in the development of Professionals At Play and museum staff training content
• Coordinate scheduling and logistics for Communities At Play and Professionals At Play
• Manage participant registration, attendance tracking, and program documentation
• Maintain program calendars and timelines
• Prepare and organize learning materials and supplies
• Transport materials to/from off-site locations (reliable transportation required)
• Support program evaluation through data collection and feedback
• Serve as a logistical point of contact for participants and community partners
• Build and maintain strong relationships with families, educators, and partners
• Send confirmations, reminders, and follow-up communication
• Support the director in fostering a collaborative team culture

Benefits

• Free parking
• Free admission to the Museum for family
• Group medical, dental and / or vision insurance options
• Vacation, personal and sick leave
• Retirement savings with Museum match after 6 months
• Museum provided life and disability insurance, as well as EAP, travel assistance and grief counseling support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level