Community Engagement Manager

DeKalb CountyDecatur, GA

About The Position

The Community Engagement Manager is responsible for planning, developing, implementing, and evaluating community engagement and small business development initiatives. This role involves identifying community and business needs, establishing program goals, developing strategies to increase participation and support local business growth, and ensuring programs align with organizational priorities. The position also focuses on building and maintaining partnerships with various stakeholders, developing outreach strategies, promoting programs, and facilitating community meetings and events. Additionally, the manager will monitor program performance, manage budgets, provide training and technical assistance, recommend policy improvements, ensure compliance with laws and regulations, and represent the organization in various forums.

Requirements

  • Bachelor’s degree in Public Administration, Social Work, Human Services, Education, Community Development, Nonprofit Management, Sociology, Psychology, or a closely related field required.
  • Five years of progressively responsible experience in community engagement, service delivery, public administration, nonprofit administration, program management, or a related field.
  • Two years of supervisory or management experience.
  • Any equivalent combination of education, training, and experience that provides the requisite knowledge, skills, and abilities.
  • Must possess and maintain a valid Georgia driver’s license.

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Manages, directs, and evaluates assigned staff, including work schedules, timesheets, and employee concerns.
  • Plans, develops, implements, and evaluates community engagement and small business development initiatives.
  • Builds and maintains partnerships and relationships with community organizations, business associations, advocacy groups, educational institutions, healthcare providers, governmental agencies, and other stakeholders.
  • Develops and implements outreach and engagement strategies to promote participation in programs and services.
  • Monitors program performance and outcomes, collects and analyzes data, and prepares reports and recommendations.
  • Develops, administers, and monitors program budgets, identifies funding opportunities, and assists with grant applications.
  • Provides training, education, and technical assistance related to accessibility, cultural awareness, inclusive service delivery, and community engagement.
  • Recommends policies, programs, and practices that improve participation and service delivery.
  • Ensures compliance with applicable federal, state, and local laws, regulations, policies, and standards.
  • Represents the organization at community meetings, conferences, advisory boards, public forums, business forums, and stakeholder groups.
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